Articles http://realtormag.realtor.org/articles en September/October 2014 Market Pulse http://realtormag.realtor.org/news-and-commentary/market-pulse/article/2014/09/septemberoctober-2014-market-pulse <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Inventory constraints are lessening, but affordability will still be a major issue heading into the next few months. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <!--paging_filter--><p>Demand still exceeds inventory, but more houses are coming on the market. The improving inventory trend is helping to moderate home price growth, and interest rates remain historically low. Still, housing affordability is expected to worsen in coming months as income trails price appreciation and monetary policy is tightened.</p> <p><img alt="" src="/sites/realtormag.realtor.org/files/rmo_files/images/2014_sep/sep14_NC_MP_supply.jpg" style="width: 500px; height: 446px;" /></p> <p><img alt="" src="/sites/realtormag.realtor.org/files/rmo_files/images/2014_sep/sep14_NC_MP_transactions.jpg" style="width: 500px; height: 509px;" /></p> <p><img alt="" src="/sites/realtormag.realtor.org/files/rmo_files/images/2014_sep/sep14_NC_MP_confidence.jpg" style="width: 500px; height: 616px;" /></p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Inventory constraints are lessening, but affordability will still be a major issue heading into the next few months.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_marketpulse.jpg" type="image/jpeg; length=21605">sep14_NC_marketpulse.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_marketpulse_0.jpg?1410896681" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_NC_marketpulse.jpg?1410896697" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/news-and-commentary/economy/article/2014/09/confluence-positive-trends">A Confluence of Positive Trends</a> </div> <div class="field-item even"> <a href="/news-and-commentary/market-pulse/article/2014/07/julyaugust-2014-market-pulse">July/August 2014 Market Pulse</a> </div> <div class="field-item odd"> <a href="/news-and-commentary/market-pulse/article/2014/05/mayjune-2014-market-pulse">May/June 2014 Market Pulse</a> </div> <div class="field-item even"> <a href="/news-and-commentary/market-pulse/article/2014/03/marchapril-2014-market-pulse">March/April 2014 Market Pulse</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Market Pulse Mon, 15 Sep 2014 21:15:32 +0000 mwhite 17271 at http://realtormag.realtor.org So You Want the iPhone 6… http://realtormag.realtor.org/product-guide/tablets-and-phones/article/2014/09/so-you-want-iphone-6 <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Apple’s latest gadgets promise new features that could further enhance smartphone listing photos and videos, not to mention a host of other upgrades. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Friday, September 12, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/michael-antoniak">Michael Antoniak</a> </div> </div> </div> <!--paging_filter--><p><img alt="" src="/sites/realtormag.realtor.org/files/rmo_files/images/2014_sep/sep14_iPhone6.jpg" style="width: 200px; height: 301px; float: right; margin: 3px;" />The mad dash for Apple&rsquo;s new <a href="http://www.apple.com/iphone-6/" target="_blank">iPhone 6 and iPhone 6 Plus</a> has already caused a myriad of problems with preordering, sending Apple enthusiasts <a href="http://www.usatoday.com/story/news/nation-now/2014/09/12/apple-preorder-tweets-iphone-6/15500361/" target="_blank">into meltdown mode</a> and causing <a href="http://www.bloomberg.com/news/2014-09-12/iphone-6-plus-pre-orders-now-face-3-4-week-shipping-delay.html" target="_blank">shipping delays of up to four weeks</a>. But before you decide to step into the fray and join the crowd in getting your hands on Apple&rsquo;s latest &mdash; and greatest, by many accounts &mdash; gadget, what&rsquo;s in it for you? Will the iPhone 6 make you a more productive mobile real estate practitioner?</p> <p>There&rsquo;s more to consider than just the two new phones, which promise to enhance productivity on the go, moderately at first and perhaps radically next year. There&rsquo;s also the latest version of Apple&rsquo;s mobile operating system, <a href="https://www.apple.com/ios/" target="_blank">iOS 8</a>, and the <a href="http://www.apple.com/watch/" target="_blank">Apple Watch</a>, which is coming in early 2015.</p> <p>For most Apple loyalists, the move up to one of the two new iPhone 6s is a no-brainer. Both the iPhone 6 and iPhone 6 Plus boast larger, higher-resolution screens than previous iPhone iterations. For the 6, that&rsquo;s a 4.7-inch screen, measured diagonally, while the 6 Plus has a 5.5-inch screen, making it Apple&rsquo;s debut &ldquo;<a href="/product-guide/tablets-and-phones/article/2014/05/2014-smartphones-phone-or-phablet">phablet</a>&rdquo; (sort of like a mini iPad Mini).</p> <p>For real estate professionals, as for anyone else, your smartphone is a mobile computer first. The new iPhone&rsquo;s larger screen makes it a more comfortable work zone. For composing text, running software, editing pictures, browsing the Web, viewing home tours, or sharing listing information with clients, a bigger screen is exactly what many iPhone owners want. Another convenience is that both the 6 and the 6 Plus support the latest, fastest Wi-Fi standard and allow for making calls over Wi-Fi networks.</p> <p>The new iPhones boast Apple&rsquo;s new A8 chip set and quad-core mobile processor. These boost performance measurably and manage battery power more efficiently for longer running time between recharges.</p> <p>Many real estate professionals already rely on their <a href="/technology/feature/article/2014/01/smartphone-photography-gets-upgrade">smartphones as digital cameras</a>. Modest improvements to the iPhone&rsquo;s iSight camera, as well as a new 8MP image sensor, make it easier to capture better photos and video for tours. The upgrade delivers faster autofocus, more accurate color tones, and single-click HDR for capturing and combining several pictures into a single best image. An enhanced panorama mode stitches several shots into a 43MP image for highly detailed ultra-wide-angle pictures to really show off a home and its surroundings. Both models capture 1080p HD video, with continuous autofocus to lock in on the subject while recording.</p> <p><a href="http://www.apple.com/apple-pay/" target="_blank">ApplePay</a>, another feature of the new phones, promises convenience and peace of mind when doing transactions online. It uses <a href="http://www.apple.com/iphone-6/touch-id/" target="_blank">Touch ID</a> fingerprint verification and near field communication features for wireless payment, making the phone a secure digital wallet.</p> <p>Despite these many improvements, an iPhone 6 may not be for all users. Screen size dictates the form of any smartphone. For some, the added bulk of a bigger phone may not warrant the trade-up. If that&rsquo;s a concern, wait until you can actually play with the new models in stores on Sept. 19 and explore features before deciding if one is a comfortable fit for you.</p> <p>If you decide it&rsquo;s not, owners of older iPhones and iPads can still realize some productive gains with a free system upgrade to iOS 8, which is compatible with iPhone 4 and later models, as well as iPad 2 and later tablet models. The upgrade is available starting Sept. 17.</p> <p>The new iOS 8 adds <a href="https://www.apple.com/ios/whats-new/quicktype/" target="_blank">QuickType</a>, a new version of iOS&rsquo;s on-screen keyboard. It brings predictive text capability for greater efficiency when composing documents or corresponding with contacts. The <a href="https://www.apple.com/ios/whats-new/photos/" target="_blank">Photos app</a> includes new tools for automatic picture enhancement and in-phone editing. The <a href="https://www.apple.com/ios/whats-new/icloud-drive/" target="_blank">iCloud Drive</a> ensures that the latest version of any file is always accessible from any iOS device, as well as Windows or Mac PCs. Another feature, <a href="https://www.apple.com/ios/whats-new/continuity" target="_blank">Handoff</a>, lets users start any activity on their iPhone or iPad, then instantly continue it on a nearby Mac or MacBook.</p> <p>The Apple Watch, the next gadget in Apple&rsquo;s ecosphere, is a microcomputer and communicator for your wrist. Tethered to the iPhone, it will enable users to take or respond to calls and messages and perform basic smartphone functions on their watch.</p> <p>At this point, there&rsquo;s a lot of speculation about where Apple&rsquo;s new gadgets will fit and how they will enhance productivity, and much of that depends on support from app developers. But they&rsquo;re progressing and could prove to be the real game changers for mobile technology and mobile professionals.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Apple&rsquo;s latest gadgets promise new features that could further enhance smartphone listing photos and videos, not to mention a host of other upgrades.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_T_apple6.jpg" type="image/jpeg; length=45318">sep14_T_apple6.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_T_apple6_0.jpg?1410549961" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_T_apple6.jpg?1410549980" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/product-guide/tablets-and-phones/article/2014/07/best-upgrades-for-your-smartphone-tablet">Best Upgrades for Your Smartphone, Tablet</a> </div> <div class="field-item even"> <a href="/daily-news/2013/06/13/shoot-better-video-your-smartphone">Shoot Better Video on Your Smartphone</a> </div> <div class="field-item odd"> <a href="/product-guide/tablets-and-phones/article/2014/06/amazons-fire-phone-more-for-you-your-business">Amazon&#039;s Fire Phone: More For You Than Your Business</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Tablets and Phones Fri, 12 Sep 2014 18:52:48 +0000 gwood 17250 at http://realtormag.realtor.org Training Made Easier: Team Them Up http://realtormag.realtor.org/for-brokers/network/article/2014/09/training-made-easier-team-them-up <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> One brokerage is pairing newbies with seasoned agents to give them a leg up on the transaction process. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Friday, September 12, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/gm-filisko">G.M. Filisko</a> </div> </div> </div> <!--paging_filter--><p>If you&rsquo;re always on the hunt for new ways to train salespeople, a program created by Paul Mayer, managing partner at <a href="http://elitepacific.com/" target="_blank">Elite Pacific Properties</a>, an 81-salesperson company with offices in Honolulu and Maui, Hawaii, may be what you&rsquo;re looking for.</p> <p>&ldquo;After several years of trying different methods of training, we&lsquo;ve landed on what we think is the winning formula,&rdquo; says Mayer.</p> <p>When new salespeople start with the company, they&rsquo;re designated as buyer specialists. They work only on identifying buyer leads, getting the buyers&rsquo; commitment to working with the salesperson, qualifying buyers, and showing them property. (The company&rsquo;s Internet lead program provides leads to new salespeople.)</p> <p>&ldquo;Once buyers say, &lsquo;This is the property we&rsquo;d like to put an offer on,&rsquo; the buyer specialist is teamed up with a contract negotiation specialist,&rdquo; explains Mayer. That&rsquo;s an experienced salesperson who&rsquo;s agreed to mentor these new salespeople. A contract negotiation specialist steps in and works with buyers to determine the property&rsquo;s fair market value, develop a negotiating strategy, write up the offer, and guide the new salesperson through the escrow process until closing.</p> <p>&ldquo;We&rsquo;ve broken down the entire overwhelming universe of information salespeople need to be successful and said, &lsquo;You have to learn only the buyer&rsquo;s side,&rsquo; which is about half,&rdquo; says Mayer. &ldquo;Then we&rsquo;ve broken it down further so new salespeople have to learn only how to identify the property buyers want. I think that&rsquo;s less than 5 percent of the skills a fully capable salesperson needs to be successful. Because new salespeople learn that quickly, they can be serving buyers and making money more quickly.&rdquo;</p> <p>The process continues until new associates complete four successful closings. &ldquo;They&rsquo;re then eligible to go through contract and escrow training, and then they can take buyers all the way through the process without a contract negotiation specialist,&rdquo; says Mayer. &ldquo;Though some continue using those specialists long after those four transactions.&rdquo;</p> <p>That&rsquo;s in part because the split favors the new salespeople. They share 20 percent of each commission with their contract negotiation specialist. &ldquo;That&rsquo;s a great deal for the buyer specialist. It&rsquo;s not such a good deal for the contract negotiation specialist, but they&rsquo;re doing it to help out,&rdquo; Mayer says.</p> <p>On the listing side, the company requires new salespeople to go through two transactions with a contract negotiation specialist. &ldquo;We&rsquo;ve found they can learn that in two transactions,&rdquo; Mayer says. &ldquo;Until then, if a listing opportunity falls in their lap, we don&rsquo;t want them to say no.&rdquo; They&rsquo;ll work those listings with a specialist, too.</p> <p>&ldquo;We&rsquo;ve been doing this about a year and a half, and we&rsquo;ve had people graduate from the program,&rdquo; says Mayer. &ldquo;It&rsquo;s working so much better than anything we&rsquo;ve ever done. One newly licensed salesperson who&rsquo;d just moved to the state closed $10 million in transactions as a buyer specialist her first year.&rdquo;</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>One brokerage is pairing newbies with seasoned agents to give them a leg up on the transaction process.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_BB_team_up.jpg" type="image/jpeg; length=54230">sep14_BB_team_up.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_BB_team_up_0.jpg?1410558358" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_BB_team_up.jpg?1410558374" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/for-brokers/network/article/2014/08/create-winning-brokerage-culture">Create a Winning Brokerage Culture</a> </div> <div class="field-item even"> <a href="/for-brokers/solutions/article/2014/07/earn-respect-making-meetings-worthwhile">Earn Respect by Making Meetings Worthwhile</a> </div> <div class="field-item odd"> <a href="/for-brokers/solutions/article/2014/07/responding-agents-demands">Responding to Agents&#039; Demands</a> </div> <div class="field-item even"> <a href="/sales-and-marketing/feature/article/2012/05/paying-it-forward">Paying It Forward </a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Network Fri, 12 Sep 2014 19:45:22 +0000 echristoffer 17251 at http://realtormag.realtor.org A Life Renovation http://realtormag.realtor.org/first-person/street-cred/article/2014/09/life-renovation <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Jennifer Kjellgren has spent a year remodeling her entire home, and it’s changed her life and given her more talking points with customers. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thursday, September 18, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/graham-wood">Graham Wood</a> </div> </div> </div> <!--paging_filter--><p><strong>Jennifer Kjellgren</strong><br /> Sales associate<br /> RE/MAX Metro Atlanta Cityside<br /> Atlanta<br /> <a href="http://www.intownexpert.com" target="_blank">www.intownexpert.com</a></p> <p>Jennifer Kjellgren knows every intimate detail of a major renovation project. A complete structural overhaul of her Craftsman home in the heart of Atlanta is now a year in the making, and she and her family have been living in a temporary apartment since February, when the actual construction began. She and her family have lived in the house for 11 years, but there have been things they&rsquo;ve wanted to change since day one.</p> <p>&ldquo;We absolutely love where we live, but our old home and floor plan was not working for our family,&rdquo; Kjellgren says. For one, she and her chef husband, Jonathan, have always loved to entertain, and there was never enough storage space or a large-enough kitchen. The three-bedroom, two-bathroom home also didn&rsquo;t have a true master suite, and they didn&rsquo;t have a space for guests (the couple&rsquo;s daughter, Addison, took the second bedroom, and Kjellgren took the third as her home office).</p> <p>Needless to say, the renovation is extensive. &ldquo;We basically took the rear of our home off and built a new home and attached it to our historic home,&rdquo; Kjellgren says. &ldquo;We also dug a space for a wine cellar, so there were some extra structural concerns we had to address. We started with 2,300 square feet, and we will have doubled our space when it&rsquo;s all done.&rdquo;</p> <p>She&rsquo;s been documenting the entire process on her blog, <a href="http://ouratlantacraftsman.com/" target="_blank">OurAtlantaCraftsman.com</a>, complete with photos from start to finish. Little did she know, the experience would also increase her market expertise, help her connect with clients considering renovations, and give her the ability to advise buyers and sellers on the realities of a major home makeover. Check out some of the work below.</p> <div class="embed"> <div class="rmo-slideshow-title"><h2 class="node-title">The Ultimate Home Makeover</h2> <div class="deck"><p>Take a look at the extensive remodeling of Jennifer Kjellgren&rsquo;s home, which will ultimately change the layout almost entirely.</p> <div class="rmo-slideshow-author"> <!--|-->September 2014<div id="author"> | BY <a href="/author/graham-wood">Graham Wood</a></div> </div><!-- /.section-date-author --></div><!-- /.deck --> </div> </div> <div id="image-gallery-slideshow"> <div class="view view-image-gallery-images view-id-image_gallery_images view-display-id-block_1 rmo-slideshow view-dom-id-1"> <div class="view-content"> <!-- dynamic display block slideshow --> <div id="views-slideshow-ddblock-image_gallery_images_block_1" class="views-slideshow-ddblock-cycle-vsd-upright-60p clear-block"> <div class="container clear-block border"> <div class="container-inner clear-block border"> <!-- slider content --> <div class="slider clear-block border"> <div class="slider-inner clear-block border"> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno1.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>Kjellgren&rsquo;s home in Atlanta before renovation. The home was originally 2,300 square feet, but once the remodel is complete, it will be double the size, Kjellgren says.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno2.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>Kjellgren began working with an architect on the design of the renovation a year ago. The kitchen, pictured here before construction, was a focal point because it was too small, Kjellgren says.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno3.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>The kitchen under construction. Kjellgren says it will be expanded so her chef husband, Jonathan, can get better use out of it.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno4.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>A room in Kjellgren&rsquo;s house holds old materials being ripped out of the home during construction. But even this room won&rsquo;t last long&hellip;</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno5.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>The room under construction.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno6.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>Kjellgren had the rear of the house ripped off with the intention of building &ldquo;a new home to attach to our historic home,&rdquo; she says.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno7.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>Another view of the construction on the rear of Kjellgren&rsquo;s home.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno8.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>The foundation is dug for the expansion off the rear of the home, which will include a wine cellar.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno9.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>The concrete wall forms for the expansion.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno10.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>Another view of the expansion project.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno11.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>The walls begin to form for the rear addition, which adds another 2,300 square feet to the original structure.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno12.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>A view from the inside of the original home looking out as the walls of the addition go up.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno13.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>The bones of the addition form.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno14.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>The interior of the addition is coming together. Once the entire project is done, the home will have a new master suite and more space for guests.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno15.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>The walls of the addition, which has a back porch, come together. As you&rsquo;ll see in the next photo, Kjellgren put siding on the addition to match the color and character of the home&rsquo;s original siding.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno16.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>It&rsquo;s hard to tell that the original home was ever added to, as the addition matches the original home&rsquo;s aesthetic.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno17.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>A view of the rear addition, nearing completion.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno18.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>The drywall goes up in the interior of the addition.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno19.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>New hardwood flooring has been installed.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> <div class="slide clear-block border"> <div class="slide-inner clear-block border"> <img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno20.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /> <div class="slide-text slide-text-vertical slide-text-right clear-block border"> <div class="slide-text-inner clear-block border"> <div class="slide-body-vertical clear-block border"> <div class="slide-body-inner clear-block border"> <!--paging_filter--><p>The project is now two months away from completion. For months, Kjellgren and her family have been living in a temporary apartment while work on their house is being done.</p> </div> <!-- slide-body-inner--> </div> <!-- slide-body--> </div> <!-- slide-text-inner--> </div> <!-- slide-text--> </div> <!-- slide-inner--> </div> <!-- slide--> </div> <!-- slider-inner--> </div> <!-- slider--> <!-- scrollable pager images--> <div class="spacer-horizontal"><b></b></div> <!-- scrollable pager container --> <div id="views-slideshow-ddblock-scrollable-pager-image_gallery_images_block_1" class="scrollable-pager clear-block border"> <!-- prev/next page on slide --> <!-- custom "previous" links --> <!--<div class="prevPage"></div>--> <div class="prev"></div> <!-- scrollable part --> <div class="vsd-scrollable-pager clear-block border"> <div class="items scrollable-pager-inner clear-block border"> <div class="scrollable-pager-item scrollable-pager-item-1"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno1.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-2"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno2.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-3"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno3.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-4"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno4.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-5"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno5.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-6"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno6.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-7"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno7.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-8"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno8.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-9"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno9.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-10"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno10.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-11"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno11.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-12"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno12.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-13"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno13.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-14"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno14.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-15"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno15.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-16"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno16.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-17"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno17.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-18"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno18.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-19"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno19.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> <div class="scrollable-pager-item scrollable-pager-item-20"> <a href="#" title="navigate to topic" class="pager-link"><img src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/imagecache/rmo_slideshow/0914_reno20.jpg" alt="" title="" class="imagecache imagecache-rmo_slideshow imagecache-default imagecache-rmo_slideshow_default" width="290" height="218" /></a> </div> <!-- /custom-pager-item --> </div> <!-- /pager-inner--> </div> <!-- /vsd-scrollable-pager --> <!-- custom "next" links --> <div class="next"></div> <!--<div class="nextPage"></div>--> <!-- navigator --> <div class="navi"></div> </div> <!-- /scrollable-pager--> </div> <!-- container-inner--> </div> <!--container--> </div> <!-- template --> </div> </div> <div id="slideshow_tips">Click on the small photos to scroll through the slide show. <div id="copyright">&copy; 2014 REALTOR&reg; MAGAZINE ONLINE </div></div> </div> <h4> &nbsp;</h4> <h4> Why did you decide to blog about your renovation?</h4> <p>I knew it was going to be a big project, and I wanted to chronicle it. I also knew it would be therapeutic to get it out. The blog has been a fun project, and just looking back through the photos has really been cool to see how far we&rsquo;ve come. We also have used this blog and the many photos we have taken as reference points for questions that have come up in the project, and that has come in handy on several occasions.</p> <h4> Was there a moment during the project where you said to yourself, &ldquo;Why did I do this?&rdquo;</h4> <p>Yes!&nbsp;I would say that my husband and I have had many of those moments, but they are fleeting. We know that what we are creating a home that is more to our lifestyle and that we will enjoy immensely. Now that we are two months away from completion, we see the light at the end of the tunnel and are getting excited.</p> <h4> What have you learned from your experience?&nbsp;</h4> <p>I&rsquo;m learning patience, which is hard for me. We have also learned that we rushed it a bit in the beginning with the architect and have paid for that in terms of stress and having to hire someone [to redo some of the original work]. I&rsquo;ve also been reminded of how important communication and setting expectations is. Renovating a home is very stressful, and anything that can be done upfront to alleviate some of that is well worth it. My husband and I have also done a great job of working on our strengths, each handling different portions of the project. This has helped tremendously.&nbsp;</p> <h4> How has your own experience helped you to better advise clients in similar circumstances?</h4> <p>Good communication and properly setting expectations are so very important, especially when there is anxiety involved. Buying or selling a home can cause all kinds of stress and anxiety, so I am putting myself in my clients&rsquo; shoes with this experience. Additionally, I forgot how hard the actual moving process is. Anything that I can do to ease my clients&rsquo; stress during all parts of the transaction I will try and do for them. I think in general, I&rsquo;m more sensitive to their anxiety.</p> <h4> Do you think you have a better eye for renovations that justify a home&rsquo;s asking price? &nbsp;</h4> <p>Yes. The market I specialize in is a mix of condominiums and historic homes. So many of the historic homes have either been renovated or a client is looking to renovate them. I better understand today&rsquo;s cost of construction and some short cuts I was not looking for before.</p> <h4> Are there any real-life circumstances you&rsquo;ve had with clients where your knowledge of the renovation process has come in handy?</h4> <p>Many of my clients have seen my blog and Facebook posts, and they know that I am renovating. They often ask me about it and will pick my brain with questions. I have been able to advise a couple that was considering skimping on an architect to do otherwise, and I have been able to warn several folks how hard a renovation is. I think new buyers, especially, get starry eyed. It&rsquo;s definitely not for everybody, so it&rsquo;s a conversation I probe deeper when it comes up.</p> <h4> Do you have an opinion on what types of renovations are most and least worth the cost?</h4> <p>Great kitchens and baths are important. Buyers want an open-ish floor plan between the kitchen and living spaces.&nbsp;Not everybody wants it to be completely open, but some openness is preferred. Also, a functional floor plan based on how a person lives in a home is really important and something I discuss with clients upfront. What are the uses of the extra bedrooms?&nbsp;Bigger is not necessarily better. There is a trend to scale down and only use what is needed. On that note, sometimes I think that we went too big, but our third level made sense while we were building, so we did it. Using quality materials (solid-core doors, natural stone) and being eco-friendly (energy features, reclaimed and repurposed) are sought-after.&nbsp;I think that specialty renovations like gigantic master suites, game rooms, and three-car garages will not yield the return that an owner put into it because it is very personal to them. But then again, it all depends on why they are renovating. There is definitely the enjoyment of use to take into consideration, as long as they are aware that it may not yield the return.</p> <h4> What types of renovations are most appealing to your clients?</h4> <p>Kitchens, master suites, garage additions (if applicable), and additional bathrooms are what I see the most of. There are many homes in our area either being bumped up or bumped out. Finishes that are consistent with the history of the home are also preferred.</p> <h4> Has your own project made you more aware of the quality of the housing stock in your area?</h4> <p>Absolutely. I have always appreciated older homes, and it is very apparent when you see a good renovation or expansion versus something that is not thought-out. I think seeing so much of what is not good out there has made me very sensitive to doing it right and seamlessly. There is nothing worse, in my opinion, than to see a beautiful old historic house with an &lsquo;80s renovation attached to it.</p> <h4> How do you share your renovation knowledge with your customers?</h4> <p>My blog, Facebook, Instagram, and Twitter. It naturally comes up in conversations when we get to know each other, and I let them know that I&rsquo;m open to share everything &mdash; the good, the bad, and the ugly, as well as our successes and mistakes along the way.&nbsp;It&rsquo;s not over yet, so here&rsquo;s hoping that the end to this story is a happy one.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Jennifer Kjellgren has spent a year remodeling her entire home, and it&rsquo;s changed her life and given her more talking points with customers.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/aug14_SC_renov.jpg" type="image/jpeg; length=52321">aug14_SC_renov.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/aug14_SC_renov_0.jpg?1410886847" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_SC_renov.jpg?1410886901" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/home-and-design/architecture-coach/article/2013/11/historic-renovation-dos-and-don-ts">Historic Renovation Dos and Don’ts</a> </div> <div class="field-item even"> <a href="/home-and-design/cost-vs-value/article/2014/01/2013-14-cost-vs-value-remodeling-pays-big-time">2013-14 Cost vs. Value: Remodeling Pays Off Big Time</a> </div> <div class="field-item odd"> <a href="/home-and-design/architecture-coach/article/2014/01/stay-put-and-remodel-or-move">Stay Put and Remodel — or Move?</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Street Cred Wed, 10 Sep 2014 19:35:09 +0000 gwood 17224 at http://realtormag.realtor.org 4 Tips to ‘Get Out of Your Way’ http://realtormag.realtor.org/sales-and-marketing/sales-coach/article/2014/09/4-tips-get-out-your-way <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Don’t let anything hinder your path toward a successful real estate business — including yourself. Sales coach Jared James offers four tips for creating consistency, eliminating fear, and reaching your goals. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tuesday, September 9, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/jared-james">Jared James</a> </div> </div> </div> <!--paging_filter--><p>There are many reasons why real estate professionals &mdash; or anyone, for that matter &mdash; doesn&rsquo;t reach their full potential or get what they want. But one of the clearest and most glaring obstacles can usually be found by simply looking in the mirror.</p> <p>Of course it&rsquo;s easier to blame the economy or your broker or something else outside your control, but the real question is whether that&rsquo;s beneficial. As long as the blame lies elsewhere, we&rsquo;re saying that we have no control to change and improve our situation.</p> <p>The truth is, there are more than 7 billion people on Earth and only one of them has the ability to keep you from getting what you want. Will you continue to accept your life and business as they exist now? Or are you ready to create real change and attain your desired outcomes?</p> <p>Many of us grew up watching Disney movies and hearing that &ldquo;dreams come true.&rdquo; But that&rsquo;s not true. Goals come true. Dreams happen when you&rsquo;re sleeping with drool coming out of the side of your mouth. Desired outcomes that have action behind them come true. If you don&rsquo;t learn how to convert your dreams into actionable steps toward a goal, then you won&rsquo;t experience the benefit of seeing them come to fruition.&nbsp;</p> <p>Here are four simple things that you can do right now to start taking control of your future.</p> <p class="rteindent1"><strong>1. Make a decision</strong>. Sounds simple, right? Well, it is.</p> <p class="rteindent1">You have seen firsthand the power of decisions weaved throughout your life. For instance, there is power in the decision to marry a person. Have you ever known someone who made the decision to love someone and be with him or her that you just didn&rsquo;t understand? It didn&rsquo;t matter what you said; they could only see the brighter side of that person and chose be with them at all costs. Why? Because they made a decision to do so and whatever it took to see that decision to the end was going to be worth it.</p> <p class="rteindent1">Imagine if you harnessed that same power within your business? Imagine if you woke up every morning and made a decision that the weather wasn&rsquo;t going to determine your state of mind or how productive you were going to be that day?</p> <p class="rteindent1">The great news is that you don&rsquo;t have to imagine &mdash; you just have to act.</p> <p class="rteindent1"><strong>2. Eliminate fear (or at least challenge it).</strong> Fear is an amazing thing and masks itself in many different ways. When I hear someone brag to me that the majority of their business comes from referrals, there is a little piece of me that can&rsquo;t help but calculate how much more business they could be doing. If all of your business is coming from referrals, then none of your business is coming from prospecting, and that&rsquo;s unfortunate. You may tell yourself that you don&rsquo;t want to bother people and that it&rsquo;s not the way that you do business. But all too often, the underlying fact is that you are really afraid of rejection and your ego being damaged by a &ldquo;no&rdquo; from somebody you don&rsquo;t even know.</p> <p class="rteindent1">I don&rsquo;t get the &ldquo;it&rsquo;s not the way I do business&rdquo; argument. Just because somebody wasn&rsquo;t referred to you doesn&rsquo;t mean that they buy and sell houses any differently. Prospecting won&rsquo;t change the way you do business; it just may grow it a little more.</p> <p class="rteindent1">One of my favorite sayings is that a closed mouth doesn&rsquo;t get fed. The lesson is simple: If you want something, you have to ask for it. If you want more business, you have to go after it, and in a sales job that is primarily done with the power of the tongue.</p> <p class="rteindent1"><strong>3. Commit to consistency</strong>. There are many great things about the society we live in, but there are many pitfalls to avoid as well. One of them is our ADHD &mdash; we jump from one thing to the next. We have trouble sticking with just about anything that doesn&rsquo;t show us an immediate return. If you want to get ahead, then you have to commit to bucking this trend. &nbsp;</p> <p class="rteindent1">Do you set aside time every day where you do nothing but call past and current customers and prospect for new business? Better yet, could you imagine if you did? Can you honestly tell me that if you invested one hour a day, five days a week, for fifty weeks a year that you would not close more transactions this year? That&rsquo;s more than 250 hours of activity geared towards nothing but business-building.</p> <p class="rteindent1">It doesn&rsquo;t take anything more than your commitment to consistency. You can do it and I hope you will.</p> <p class="rteindent1"><strong>4. Take responsibility for where you are</strong>. As I mention above, the blame game doesn&rsquo;t get you anywhere &mdash; whether we are talking about a relationship or your business. We, as individuals, place blame on others as a way to protect ourselves. Think about it: When was the last time you heard a friend or someone confide in you that their marriage is having some issues? Whenever I hear this I want to smack them on the head and yell, &ldquo;McFly! Your marriage doesn&rsquo;t have issues. You have issues! You and your spouse are the marriage.&rdquo;</p> <p class="rteindent1">It&rsquo;s so much easier to focus on &ldquo;the marriage&rdquo; and not on yourself. In the same way, your business isn&rsquo;t slow; your lead-generating techniques have been a little slow. Whatever it is, it ultimately comes back to us.</p> <p class="rteindent1">We are the direct result of the patterns we consistently follow. I say all the time that you can&rsquo;t put the ingredients for a pizza in the oven and expect lasagna to come out. You will get what you deserve based on the ingredients that you use. The same goes for your real estate business. I can promise you one thing &mdash; you made the exact amount of money in the past year that you <em>deserved</em> to make. No more, no less. <img alt="" src="/sites/realtormag.realtor.org/files/rmo_files/GetOutofYourWaycover.jpg" style="width: 226px; height: 250px; float: right;" />The great thing about that, though, is you also control what you make going forward.</p> <p>If these four tips interest you, and you would like to get into it a little deeper, I have written a book called <em>Get Out of YOUR Way! </em>(Tate Publishing, 2014). You can get more information at <a href="http://www.jaredjamestoday.com/" target="_blank">www.jaredjamestoday.com</a>, or you can <a href="http://www.jaredjamestoday.com/#!freebookintro/c16fl" target="_blank">download the introduction for free</a>.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Don&rsquo;t let anything hinder your path toward a successful real estate business &mdash; including yourself. Sales coach Jared James offers four tips for creating consistency, eliminating fear, and reaching your goals.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_SM_take_charge.jpg" type="image/jpeg; length=29414">sep14_SM_take_charge.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_SM_take_charge_0.jpg?1410374733" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_SM_take_charge.jpg?1410374747" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/sales-and-marketing/sales-coach/article/2014/06/5-reasons-you-won-t-make-it-selling-real-estate">5 Reasons You Won’t Make it Selling Real Estate</a> </div> <div class="field-item even"> <a href="/sales-and-marketing/relationship-management/article/2013/12/are-you-wired-succeed">Are You Wired to Succeed? </a> </div> <div class="field-item odd"> <a href="/sales-and-marketing/sales-coach/article/2014/03/10-things-real-estate-pros-need-stop-telling-themsel">10 Things Real Estate Pros Need to Stop Telling Themselves</a> </div> <div class="field-item even"> <a href="/sales-and-marketing/feature/article/2013/12/2-steps-success">2 Steps to Success</a> </div> <div class="field-item odd"> <a href="/sales-and-marketing/feature/article/2013/10/there-s-no-better-marketing-you-being-you">There’s No Better Marketing Than You Being You</a> </div> <div class="field-item even"> <a href="/sales-and-marketing/relationship-management/article/2013/11/what-s-your-story-here-s-why-your-custom">What’s Your Story? Here’s Why Your Customers Need to Hear One!</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Sales Coach Tue, 09 Sep 2014 20:26:29 +0000 echristoffer 17196 at http://realtormag.realtor.org Announcing Our Street Cred Video Contest http://realtormag.realtor.org/first-person/street-cred/article/2014/09/announcing-our-street-cred-video-contest <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Here’s your chance to show yourself off as an expert ambassador for your community. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/meg-white">Meg White</a> </div> </div> </div> <!--paging_filter--><p>All year, we&rsquo;ve been running stories about REALTORS&reg; with what we like to call &ldquo;street cred.&rdquo; We&rsquo;ve been talking to real estate pros who are experts on what&rsquo;s happening in their communities, whether it&rsquo;s new construction, a business moving to town, or what time the farmer&rsquo;s market opens. They know the best places for ice cream and amazing views. They bring families to the little hidden park that&rsquo;s never crowded. And they&rsquo;re advocates for their community, explaining to outsiders and long-time residents alike what makes their local area the best place to live. That&rsquo;s why we called it Project Street Cred.</p> <p>Why did we decide to start gathering these stories? Well, we were talking with some folks we know at the home buyer education platform <a href="https://www.doorsteps.com/professionals" target="_blank">Doorsteps</a> about how every community has dedicated real estate professionals who show their street cred in many different ways. We thought that, by highlighting these individuals, our readers would be inspired to beef up their street cred too, and show the value of a REALTOR&reg; in a new light.</p> <p>So now, it&rsquo;s your turn. We&rsquo;re holding a contest in which we&rsquo;re inviting REALTORS&reg;to submit a video that demonstrates their own street cred. We know you have something unique to say. This is your chance to stand up and tell the world, &ldquo;I&rsquo;m a REALTOR&reg;, and I have street cred.&rdquo;</p> <h4> How to Enter</h4> <blockquote> <p>View the <a href="/first-person/street-cred/article/2014/09/video-contest-rules">complete contest rules here</a>.</p> </blockquote> <p>Create a short video (three minutes or less, please) that shows us how you demonstrate your own street cred in your community. <em>Your task is to explain to us what&rsquo;s awesome about where you live and how you help others experience that awesomeness.</em> Maybe you helped create a community garden or an app for searching local events. Or perhaps you lead historic house tours or have a very special way of showing an out-of-towner client why your town is the best place to live. Tell us about it!</p> <p>Once you&rsquo;ve created your video, follow these steps:</p> <ol> <li> Upload it to YouTube (make sure it&rsquo;s publicly viewable).</li> <li> Title your video: &ldquo;<em>Your Name</em>: Why I Have Street Cred.&rdquo;</li> <li> E-mail the link to your video to <a href="mailto:mwhite@realtors.org?subject=Street%20Cred%20submission">mwhite@realtors.org.</a></li> </ol> <p>Entry deadline: November 30, 2014.</p> <h4> Judging Criteria</h4> <p>Entries will be judged by a panel of unbiased staffers here, and we&rsquo;ll be looking primarily at how well the videos fit the mission, with extra points for creativity, personality, and ingenuity.</p> <p>Make sure you really understand <a href="/first-person/street-cred/article/what-street-cred">what Project Street Cred is all about</a> before you create your video. There are innumerable ways you can be an expert ambassador for your community. But it comes so naturally for most real estate professionals that you might also want to read a few of the <a href="/first-person/street-cred">profiles we&rsquo;ve already posted</a> to get an idea of how you fit in (there&#39;s even one story about a <a href="/first-person/street-cred/article/2014/01/providence-pride">practitioner who&#39;s specifically using video to show her street cred</a>).</p> <p>Don&rsquo;t worry about fancy equipment or flashy editing. Have fun with it, and keep in mind that this is also a great marketing opportunity for you to introduce yourself to potential customers via video. When you&rsquo;re done, post it on your website or social media, too!</p> <h4> Prizes</h4> <p>The grand prize is an opportunity to serve as our guest editor for a future issue of the magazine. You&rsquo;ll get an inside look at our editorial process and be able to weigh in with your own perspective on upcoming content. We&rsquo;ll cover your transportation costs and hotel stay for one night, giving you plenty of time to check out our neighborhood on beautiful Michigan Avenue in downtown Chicago.</p> <p>Our second-prize winner will receive a one-year subscription to Doorsteps services, and all winners and honorable mentions will see their efforts highlighted on REALTOR&reg; Magazine Online, with the final announcement appearing in print in our January/February 2015 issue.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Here&rsquo;s your chance to show yourself off as an expert ambassador for your community.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_SM_streetcred.jpg" type="image/jpeg; length=36550">sep14_SM_streetcred.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_SM_streetcred_0.jpg?1410813057" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_SM_streetcred.jpg?1410813075" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/first-person/street-cred/article/what-street-cred">What is Street Cred?</a> </div> <div class="field-item even"> <a href="/first-person/street-cred/article/2014/09/video-contest-rules">Video Contest Rules</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Street Cred Tue, 09 Sep 2014 19:07:44 +0000 mwhite 17195 at http://realtormag.realtor.org Not Going It Alone http://realtormag.realtor.org/sales-and-marketing/feature/article/2014/09/not-going-it-alone <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Single clients often depend on practitioners for emotional support as well as transaction knowledge. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/lynn-olson">Lynn Olson</a> </div> </div> </div> <!--paging_filter--><p>For Marianne Guenther Bornhoft, green, SRES, working with single women&mdash;40 percent of her clientele&mdash;was a natural fit. &ldquo;I&rsquo;ve learned that it&rsquo;s easy to work with people you can identify with and who can identify with you,&rdquo; says Bornhoft, a sales agent with Windermere Real Estate in Spokane, Wash. &ldquo;I bought a house on my own when I was divorced, so I know that market intimately.&rdquo;</p> <p>Nationally, 25 percent of buyers are single, according to the latest <a href="http:// http://www.realtor.org/reports/highlights-from-the-2013-profile-of-home-buyers-and-sellers">Profile of Home Buyers and Sellers from the National Association of REALTORS&reg;</a>, with nearly twice as many single women as men (16 percent vs. 9 percent) purchasing homes. Though the share of homes bought by singles has been stifled in recent years, first by the recession and then by tight lending conditions, many practitioners are finding success serving single clients, regardless of their own marital status. The bond between those real estate pros and their single clients can be especially strong. &ldquo;Buying and selling real estate and moving is already a highly emotional process. If you&rsquo;re doing it alone, it can be scary and stressful,&rdquo; says Tiffany Stevens, gri, sales agent with Phyllis Browning Co. in San Antonio. &ldquo;I keep that in mind when working with my single clientele, so that they never feel like they are completely alone in the process,&rdquo; she says.</p> <p>Unmarried people may, in fact, have more frequent real estate needs than couples and families because they tend to be more mobile. Between 2012 and 2013, 12 million never-married and 3 million divorced people moved homes compared with 9.9 million marrieds, according to Census Bureau data. Christopher Mills, sales agent with Keller Williams Capital Properties in Washington, D.C., says many singles who buy homes in the District&rsquo;s hot H Street Corridor change jobs or need to move within five years. For them, the issue is finding a home that can transition to a rental property easily.</p> <p><strong>Rising Purchasing Power</strong></p> <p>The rising purchasing power of single women suggests they&rsquo;ll be an important demographic for decades to come. Currently, six out of 10 college graduates (whose incomes are typically far higher than those of high school grads) are female, according to the U.S. Department of Education. Income parity is also improving: Among workers ages 25 to 35, women&rsquo;s hourly wages in 2012 were 93 percent those of men, compared to 84 percent for women of all ages, according to a Pew Research Center study.</p> <p>To reach single women, community involvement is key, according to Bornhoft, who has worked with more than two dozen nonprofits in her area. She serves on the board of Visit Spokane, a local visitors&rsquo; bureau, and targets her advertising within the tourism industry, where a lot of women happen to work. &ldquo;I&rsquo;ve sold a lot of properties to single clients who are successful professional women,&rdquo; Bornhoft says. Many of her clients end up being lifelong friends as well as repeat -customers&mdash;in fact, one client has purchased seven homes from her. &ldquo;You have to be a confidant, a financial adviser, sometimes a parent, and a friend.&rdquo;</p> <p>Social media can play a powerful role in strengthening contacts. Stevens reaches singles on Fridays by posting local events on Facebook. &ldquo;Someone who&rsquo;s single is likely trying to get out there and meet friends,&rdquo;&nbsp;she -says &ldquo;[My posts] can make them feel I&rsquo;m more connected and really know the community.&rdquo; She has found single women to be a powerful referral sources. &ldquo;If you&rsquo;re really there for them, they rave about you to everyone they talk to. You didn&rsquo;t just get their house sold; you took care of them,&rdquo; Stevens says. &ldquo;They won&rsquo;t forget that.&rdquo; Conversely, if the customer is unhappy, her friends will likely know that as well.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Single clients often depend on practitioners for emotional support as well as transaction knowledge.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_SM_solo.jpg" type="image/jpeg; length=73847">sep14_SM_solo.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_SM_solo_0.jpg?1410461973" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_SM_solo.jpg?1410461989" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/daily-news/2013/04/15/growing-segment-buyers-female-baby-boomers">A Growing Segment of Buyers: Female Baby Boomers </a> </div> <div class="field-item even"> <a href="/daily-news/2011/11/07/top-priorities-single-female-home-buyers">Top Priorities of Single Female Home Buyers </a> </div> <div class="field-item odd"> <a href="/news-and-commentary/last-word/article/2013/01/bella-depaulo-singles-really-want">Bella DePaulo: Singles Really Want...</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Feature Tue, 09 Sep 2014 14:44:09 +0000 Lily Oberman 17187 at http://realtormag.realtor.org Notes From Readers: Rules For All http://realtormag.realtor.org/news-and-commentary/letters/article/2014/09/notes-from-readers-rules-for-all <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Readers speak out about third-party real estate portals, environmental issues, and MLS photo standards. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/wendy-cole">Wendy Cole</a> </div> </div> </div> <!--paging_filter--><p><strong>We Need Rules for All</strong><br /> I am concerned with the power we (REALTORS&reg;) have given to third-party real estate portals. How it is possible that we real estate agents have a Code of Ethics we must follow and are highly regulated by our local authorities, boards, and associations, yet these companies are able to do whatever they want with very little, if any, oversight? How is it possible that we are subjected to disciplinary actions, including fines, if we do not keep our listings up to date, yet these websites are plagued with inaccurate data? How is it possible that written authorization from both the listing agent and broker is required before advertising a listing, yet these companies publicize those properties just by placing them under &ldquo;undisclosed address&rdquo;? Or, even worse, addresses that do not even exist!</p> <p>I believe the responsibility is ours. For years, we have been feeding steroids to these companies via our advertising monies, so we appear as the &ldquo;featured agent&rdquo; or as part of the rotation to get leads (that are sold to hundreds of other agents). We have the power to change this. Let&rsquo;s start a dialogue with all parties involved to agree on rules for all. &mdash;<em>Daniel Katz, Beachfront Realty Inc., Aventura, Fla.</em></p> <p><strong>Beware of Photo Enhancements</strong><br /> Recently I&rsquo;ve seen enhanced photos in the MLS, which cause a lot of extra work for buyer&rsquo;s agents. When buyers see such a home online,&nbsp;they send us over to preview it. If the photos were more real, I might have skipped a couple of those properties. I feel&nbsp;enhancing photos could be bordering on misrepresentation by the listing agent. It appears these photos are taken in landscape mode and then enhanced so you don&rsquo;t see the defects. &mdash;<em>Kathy Luebcke, Luxury Homes, Wine Country, Yountville, Calif.</em></p> <p><strong>Editor&#39;s Note: </strong>Potential violations of Article 12 of the <a href="http://www.realtor.org/governance/governing-documents/the-code-of-ethics" target="_blank">Code of Ethics</a> are considered on a case-by-case basis. Improving the aesthetic value of a photo may be considered acceptable; deliberately changing features likely would not.</p> <h4> Blog Post: Under All Is the Land; What If It&rsquo;s Under Water?</h4> <p>From <a href="http://speakingofrealestate.blogs.realtor.org/2014/08/06/under-all-is-the-land-but-what-if-its-under-water/">Speaking of Real Estate</a>: How do you tell a 90-year-old client that her biggest asset has been ruled a habitat for a protected species? How do you run a stable, profitable business when your area is experiencing mega-wildfires, severe storms, or long-term drought? How do you balance your desire to be environmentally responsible with your staunch belief in property rights? Those were the conversations taking place at NAR&rsquo;s Environmental Summit, July 29&ndash;30, in Washington, D.C. The summit was an opportunity to consider what real estate may look like in 10 to 20 years and engage members in thinking about what the organization might do to get ahead of these issues. &mdash;<em>Stacey Moncrieff, vice president of business-to-business communications for the National Association of REALTORS&reg;.</em></p> <p><a href="http://speakingofrealestate.blogs.realtor.org/2014/08/06/under-all-is-the-land-but-what-if-its-under-water/comment-page-1/#comment-797933">Arlen Crotchett responds</a>: NAR has plenty of real issues to address. It is not our responsibility as REALTORS&reg; to enter the arena of water conservation, sea levels, and global warming/cooling.</p> <p><a href="http://speakingofrealestate.blogs.realtor.org/2014/08/06/under-all-is-the-land-but-what-if-its-under-water/comment-page-1/#comment-798841">Nelson Paul responds</a>: In North Carolina we began losing our private property rights when the state and the U.S. Army Corps of Engineers confiscated &ldquo;high marsh&rdquo; back in the early &rsquo;70s without compensating the rightful owners. NAR should stand for private property rights and demand compensation to owners.</p> <p><a href="http://speakingofrealestate.blogs.realtor.org/2014/08/06/under-all-is-the-land-but-what-if-its-under-water/comment-page-1/#comment-798161" target="_blank">Ron Donofrio responds</a>: As a broker and a LEED Green Associate, there are things we can do in our business that are simple and make sense. Small steps and changes by individuals [can lead to] cultural shifts as a community. Property values increase in a healthy, clean, environmentally conscious-community.</p> <p><a href="http://speakingofrealestate.blogs.realtor.org/2014/08/06/under-all-is-the-land-but-what-if-its-under-water/comment-page-1/#comment-799535">Danny Been responds</a>: The highest and best use of some of this nation&rsquo;s land is to leave it alone! If we blindly develop every inch of dirt, where will our children and their children play, fish, hunt, walk on the seashore, and breathe clean air?</p> <p><em>Join this discussion at <a href="http://speakingofrealestate.blogs.realtor.org/2014/08/06/under-all-is-the-land-but-what-if-its-under-water/">speakingofrealestate.blogs.realtor.org.</a></em></p> <hr /> <h4> We want your feedback&nbsp;</h4> <p><em>Send letters to <a href="mailto:narpubs@REALTORS.org">narpubs@REALTORS.org</a> or join a conversation at one of our blogs:&nbsp; <a href="http://speakingofrealestate.blogs.realtor.org">Speaking of Real Estate</a>; <a href="http://styledstagedsold.blogs.realtor.org">Styled, Staged &amp; Sold</a>; <a href="http://theweeklybookscan.blogs.realtor.org.">Weekly Book Scan</a>; and <a href="http://ypnlounge.blogs.realtor.org">YPN Lounge</a>.</em><br /> <br /> <em><strong>Note</strong>: Letters and blog posts are edited for space and clarity. Publication of a letter doesn&rsquo;t constitute an endorsement of the writer&rsquo;s views by the National Association of REALTORS&reg; or REALTOR&reg; Magazine. Submission of a letter constitutes permission to publish it in any form or medium.</em></p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Readers speak out about third-party real estate portals, environmental issues, and MLS photo standards.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_letters.jpg" type="image/jpeg; length=35054">sep14_NC_letters.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_letters_0.jpg?1410457982" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_NC_letters.jpg?1410458001" /> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Letters Tue, 09 Sep 2014 14:24:26 +0000 Lily Oberman 17186 at http://realtormag.realtor.org REALTORS® on Ice http://realtormag.realtor.org/news-and-commentary/your-nar/article/2014/09/realtors-ice <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> REALTORS® take the ice bucket challenge. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <!--paging_filter--><p><img alt="" src="/sites/realtormag.realtor.org/files/rmo_files/images/2014_sep/sep14_ice_final.jpg" style="width: 200px; height: 193px; margin: 3px; float: right;" />If you haven&rsquo;t taken the ALS Ice Bucket challenge yourself, you have likely seen videos of celebrities, politicians, and regular folks dumping ice water over their heads to raise awareness&mdash;and funds&mdash;for ALS medical research. The viral movement has been a colossal success. Between July 29 and August 25, the ALS Association received $80 million in donations, compared with $2.5 million in the same period a year earlier. But did you know about the REALTOR&reg; connection? The challenge was inspired by Pete Frates of Beverly, Mass., who was diagnosed with the disease in 2012. His mother, Nancy, is a team leader with Keller Williams. For her work with ALS, she was nominated for REALTOR&reg; Magazine&rsquo;s Good Neighbor Awards in 2013. In his own amusing video, NAR President Steve Brown called on REALTORS&reg; to donate to ALS and to submit their ice-bucket video links. Visit <a href="http://www.realtor.org/videos/ice-bucket-challenge">realtor.org/ice-bucket-challenge</a> for more information and to watch others take the plunge.</p> <h4> Be the First to Get Your Card</h4> <p>This November, through NAR&rsquo;s partnership with REALTORS&reg; Federal Credit Union, a division of Northwest Federal Credit Union, REALTORS&reg; will have a new choice for credit. Available to credit union members, this card program will include a customized real estate&ndash;themed design and REALTOR&reg; branding options, along with important features such as no annual fees, a comprehensive rewards program, and the competitive interest rates that you have come to expect from your credit union. The program provides both personal and business card options and has no balance transfer fee and no cash advance fee. You can choose from a variety of design images that represent you as a REALTOR&reg;, a real estate practitioner, and an advocate for home ownership, and select from several imprinted tag lines to be placed below your name, including &ldquo;REALTOR&reg;.&rdquo; Visit <a href="http://realtor.org/realtorcreditcard" target="_blank">realtor.org/realtorcreditcard</a> for program updates and availability.</p> <h4> Claim Your .REALTOR Domain</h4> <p><img alt="" src="/sites/realtormag.realtor.org/files/rmo_files/images/2014_sep/DotRealtorBanner.jpg" style="width: 192px; height: 58px; margin: 3px; float: right;" />Get ready to claim your REALTOR&reg; domain name on the Internet. The new .REALTOR top-level domain will be available to members of the National Association of REALTORS&reg; on Oct. 23.</p> <p>As more than 1,900 new top-level domains are created on the Internet, including .jobs, .tv, and .camera, the launch of the .REALTOR domain will enable real estate professionals to brand themselves clearly as REALTORS&reg;: JohnSmith.com can become JohnSmith.REALTOR.</p> <p>&ldquo;This is truly an exciting time for NAR members to be on the cutting edge of Internet technology,&rdquo; says NAR President Steve Brown. &rdquo;NAR is one of the first associations to be approved to offer a top-level domain for its membership. When consumers visit a .REALTOR website, they will know that they have reached a source of comprehensive and accurate real estate information as well as someone with unparalleled insight into the local market.&rdquo;</p> <p>Aside from members of NAR and the Canadian Real Estate Association, the .REALTOR domain will also be available to state and local REALTOR&reg; associations and their MLSs; affiliated institutes, societies, and councils; and NAR&rsquo;s strategic business partners.</p> <p>NAR is offering a free one-year license to the first 500,000 members who register for a .REALTOR domain. For more information, visit <a href="http://about.REALTOR" target="_blank">about.REALTOR</a>.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>REALTORS&reg; take the ice bucket challenge.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_POR_ice.jpg" type="image/jpeg; length=40029">sep14_POR_ice.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_POR_ice_0.jpg?1410812205" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_POR_ice.jpg?1410812242" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/sales-and-marketing/handouts-for-customers/for-buyers/what-you-can-do-improve-your-credit">What You Can Do to Improve Your Credit</a> </div> <div class="field-item even"> <a href="/daily-news/2012/10/19/traits-people-high-credit-scores">Traits of People With High Credit Scores</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Your NAR Tue, 09 Sep 2014 15:21:32 +0000 Lily Oberman 17189 at http://realtormag.realtor.org Straight to the Head of the Class http://realtormag.realtor.org/first-person/powerofr/article/2014/09/straight-head-class <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> REALTORS® share their knowledge and experience through classes and workshops. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/graham-wood">Graham Wood</a> </div> </div> </div> <!--paging_filter--><p>Kendrick Kim has an advanced degree that only eight other REALTORS&reg; in the entire country have&mdash;and with that, he&rsquo;s wasting no time in educating tomorrow&rsquo;s real estate professionals.</p> <p>Kim, ABR, GRI, broker-owner of Evergreen Real Estate Group in Cerritos, Calif., was part of the first-ever graduating class of REALTOR&reg; University&rsquo;s Master of Real Estate program this May. Now he&rsquo;s teaching classes in real estate practice and real estate law at California&rsquo;s Fullerton College, which is also his alma mater.</p> <p>The real estate department there jumped at the chance to hire Kim with his newly earned credential from REALTOR&reg; University. &ldquo;There are not many MREs out there,&rdquo; Kim says. &ldquo;I can offer a unique perspective with this background.&rdquo; He adds that the most gratifying part of teaching is exposing students to all the possible avenues in real estate, some of which he knew little about until he began his studies at REALTOR&reg; University, such as appraisal and green real estate.</p> <blockquote> <p>93% of REALTORS&reg; have some post-secondary education. 30% have earned a bachelor&#39;s degree, and 12% have completed a graduate degree.</p> </blockquote> <p>&ldquo;It&rsquo;s good to show students and the next generation of REALTORS&reg; that real estate isn&rsquo;t just about selling,&rdquo; Kim says. &ldquo;It&rsquo;s important to be educated and keep your mind open to the possibilities.&rdquo;</p> <p><strong>Getting Buyers Up to Speed</strong><br /> Before Tracie DeMars became a real estate agent, she had a bad experience buying her own home. She didn&rsquo;t use a REALTOR&reg;. Instead, she worked directly with the builder, who told her that she didn&rsquo;t need an inspection on new construction. But after she moved in, nearly everything went wrong: plumbing failed, the kitchen floor buckled, cupboards fell off their hinges.</p> <p>Now as an agent with RE/MAX Equity Group in Vancouver, Wash., DeMars hosts workshops for home buyers so they can avoid her mistakes. Primarily, she teaches them about the value of an agent to counter what she sees as the greedy representations on TV and in the movies.</p> <p>&ldquo;The truth is that I have to sell you a home to pay for mine,&rdquo; she continues. &ldquo;But real estate is not about a paycheck, it&rsquo;s about customer service and the relationship you build with clients.&rdquo;</p> <p>DeMars seeks to demystify the homebuying process and its paperwork: She teaches consumers about how real estate agents earn commissions and explains the common scripts agents use.</p> <p>But most of all, DeMars just wants to prepare future home buyers for the hunt. &ldquo;Even if they don&rsquo;t buy or sell with me, I can teach them to make better financial decisions,&rdquo; she says.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>REALTORS&reg; share their knowledge and experience through classes and workshops.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_POR_education.jpg" type="image/jpeg; length=40371">sep14_POR_education.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_POR_education_0.jpg?1410460717" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_POR_education.jpg?1410460732" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/daily-news/2014/03/11/why-education-will-keep-housing-crisis-bay">Why Education Will Keep Housing Crisis at Bay</a> </div> <div class="field-item even"> <a href="/daily-news/2012/01/09/continuing-education-courses-help-you-stay-track">Continuing Education Courses Help You Stay on Track </a> </div> <div class="field-item odd"> <a href="/news-and-commentary/your-nar/article/2011/11/higher-degree-excellence">A Higher Degree of Excellence</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> #PowerofR Tue, 09 Sep 2014 15:29:28 +0000 Lily Oberman 17190 at http://realtormag.realtor.org Video Contest Rules http://realtormag.realtor.org/first-person/street-cred/article/2014/09/video-contest-rules <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> We’re holding a contest in which we’re inviting REALTORS®to submit a video that demonstrates their street cred. Here&#039;s how to enter. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tuesday, September 16, 2014</span> </div> </div> </div> </fieldset> <!--paging_filter--><h4> 1. Disclosure; Contest Period</h4> <p>No donation, purchase, or obligation of any kind is necessary to win. The Street Cred Video Contest (&ldquo;Contest&rdquo;) is sponsored by the National Association of REALTORS&reg; (&ldquo;Sponsor&rdquo;). Entries will be accepted between Sept. 1, 2014, and November 30, 2014.</p> <blockquote> <p>See our <a href="/first-person/street-cred/article/2014/09/announcing-our-street-cred-video-contest">video contest announcement for more tips</a> about how to make a great video submission.</p> </blockquote> <h4> 2. Eligibility</h4> <p>Void where prohibited by law. The Contest is subject to all applicable federal, state, and local laws and regulations in the United States. Only members of the Sponsor are eligible for participation and the member must remain a member in good standing through the completion of the prize. Employees and independent contractors of the Sponsor, and any other individual or entity involved in the development, promotion, or execution of the Contest, and the immediate family members and/or household members of each are not eligible.</p> <h4> 3. To Enter</h4> <p>Enter by submitting a video audition to YouTube. Title your video &ldquo;Your name: Why I Have Street Cred,&rdquo; and e-mail the link to your video to <a href="mailto:mwhite@realtors.org?subject=Street%20Cred%20video%20submission">mwhite@realtors.org</a>. Submission of a video constitutes your representation and warranty that all sounds, words, text, images, music, or other material included is original or in the public domain, has not been published, broadcast, or otherwise publicly distributed previously, and does not infringe and is not subject to any claim that it violates the intellectual property or other rights of any third party. Entry of a video constitutes your certification that you are (i) the owner of the video, (ii) able and authorized to submit it, and (iii) have received the consent of anyone pictured.</p> <h4> 4. Winning Contestants; Prizes</h4> <p>A panel of judges will review entries and select a winner based on originality, expression, and video content. All decisions of the panel are final.</p> <h4> 5. Winner Notification/Prize Claims</h4> <p>A winner will be selected on or about Dec. 10, 2014, and will be notified on or about Dec. 30, 2014. The winner will be required to complete and sign an Affidavit of Eligibility and Liability Release, and, where legal, a Publicity Release, all of which must be returned within 30 days of attempted notification or the Prize will be forfeited and awarded to an alternate winner.</p> <h4> 6. Prize Restrictions</h4> <p>Prize is not transferable. No substitution of the Prize is permitted except at the sole discretion of Sponsor.&nbsp;Any federal, state, or local taxes on Prize and any expenses related to the acceptance and/or use of the Prizes not specified herein as being awarded are the responsibility of the Winner.</p> <h4> 7. Authorization and Release</h4> <p>By submitting your video, you consent to Sponsor&rsquo;s use or non-use of the video, and of your name, likeness, voice, and/or biographical information for promotional and other purposes without additional compensation, except where prohibited by law. You also give Sponsor an exclusive, irrevocable license to use, publish, edit, adapt, and/or modify your video in any way and in any and all media now known of hereafter invented worldwide, without limitation or compensation to you.&nbsp;Sponsor may use or not use your video submission in its sole discretion and judgment. Winning does not in any way guarantee Sponsor&rsquo;s use of the video submission. By submitting your video, you agree to release, and to indemnify, save and hold harmless,&nbsp;Sponsor and its members, officers, directors, employees, independent contractors, representatives, affiliates, and agents from and against any claim or cause of action arising out of participation in the Contest, or the receipt, redemption, or use of any prize, including any injuries or damages of any kind sustained in connection with the use, acceptance, possession or awarding of any prize.</p> <h4> 8. Limitation of Liability</h4> <p>Sponsor is not responsible for printing, typographical, human, or other errors of any kind in any contest-related materials or for stolen, lost, late, misdirected, damaged, incomplete, or illegible entries. Sponsor shall have the right, in its sole discretion, to abbreviate, modify, suspend, cancel, or terminate the Contest without further obligation. In such an event, Sponsor may, but shall have no obligation, to award a Prize from among all valid and eligible entries received prior to such action.&nbsp;The Contest is governed by laws of the State of Illinois for the resolution of all claims and disputes (excluding any claims against or disputes involving parties other than NAR relating to any prize awarded in the contest).</p> <h4> 9. List of Winners</h4> <p>To receive a list of&nbsp;winner(s), send a stamped, self-addressed envelope to Street Cred Video Contest, Attn: Meg White, National Association of REALTORS&reg;, 430 N. Michigan Ave., Chicago, IL 60611. Requests must be received by December 31, 2014. The winner&rsquo;s name will be sent following the determination of a final winner.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>We&rsquo;re holding a contest in which we&rsquo;re inviting REALTORS&reg;to submit a video that demonstrates their own street cred. Here&#39;s how to enter.</p> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Street Cred Tue, 09 Sep 2014 18:45:58 +0000 mwhite 17194 at http://realtormag.realtor.org What's Lurking Behind Those Walls? http://realtormag.realtor.org/home-and-design/feature/article/2014/09/whats-lurking-behind-those-walls <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Illegal drug activity in a home, even from years ago, can come back to taint a real estate transaction. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/melissa-dittmann-tracey">Melissa Dittmann Tracey</a> </div> </div> </div> <!--paging_filter--><p>When sales associate Suzette Bailey of Real Estate Central in Cross Lanes, W. Va., tours a home with buyers, she knows that if it reeks of cat urine and has groupings of everyday household products like stripped-out batteries, lighter fluid, salt, and empty two-liter plastic soda bottles, the home&rsquo;s problems are likely to stretch well beyond aesthetics. Such signs are potential red flags of a highly toxic substance lingering in the home&mdash;methamphetamine.</p> <p>So-called &ldquo;meth houses,&rdquo; homes used in the manufacture of the drug, represent a small percentage of the overall inventory. Still, Bailey recently noticed an uptick, particularly among bank-owned homes, prompting her to contact the local police department to learn the signs so that she could warn buyers. On her website&rsquo;s home page, she points clients to the state&rsquo;s registry, which reveals the addresses of nearly 1,000 properties with clandestine-drug pasts.</p> <blockquote> <p><strong>Warning Signs of Meth Contamination</strong></p> <ul> <li> Eyes or throat burning when entering the property</li> <li> Chemical stains on toilets and bathtubs</li> <li> Large number of lithium batteries, particularly ones that have been stripped</li> <li> Propane tanks with fittings that have turned blue</li> <li> Strong smell of urine or unusual chemical smells like ether, ammonia, or acetone</li> <li> Trash filled with a large amount of products like paint thinner, lighter fluid, 
drain cleaners, and cold tablet containers</li> </ul> <p><em>Source: <a href="http://www.methlabcleanup.com/indicators.htm" target="_blank">Meth Lab Cleanup</a></em></p> </blockquote> <h4> The Duty to Disclose</h4> <p>Growing media attention over the lingering effects of homes contaminated with clandestine drugs, particularly from meth and marijuana production, has prompted more public attention to the issues surrounding these properties.</p> <p>Sometimes, drugs can seep into a home&rsquo;s surfaces, insulation, and even drywall, and cause a host of health problems for unsuspecting home owners, from respiratory illnesses to neurological problems, according to the Drug Enforcement Administration. Homes where marijuana was produced may be more prone to mold, which poses similar health problems to meth. In addition, shoddy electrical rewiring is common in these homes, which can pose a fire danger. To remediate homes can cost $5,000 to $10,000 or more, depending on the level of contamination and size of the home, according to Meth Lab Cleanup LLC, a national company that does clandestine-drug remediation and conducts nationwide training.</p> <p>Property disclosure laws pertaining to potentially hazardous substances, such as asbestos, radon, and meth, are largely a state matter, though the presence of lead-based paint is one area addressed by federal law. About half of the states&mdash;including Illinois, California, and Texas&mdash;require home owners and agents to disclose known meth exposure in homes for sale. Among those with no such disclosure requirements are Florida, Tennessee, Michigan, and Georgia. (A complete list of state laws and regulations is available at <a href="http://methlabcleanup.com" target="_blank">methlabcleanup.com</a>.)</p> <table align="left" border="0" cellpadding="10" cellspacing="0" style="width: 305px;"> <tbody> <tr> <td> <em>Learn more about the legal issues surrounding marijuana grow houses and real estate in this video:</em></td> </tr> <tr> <td> <iframe allowfullscreen="" frameborder="0" height="225" src="//www.youtube.com/embed/zwzsIr12f2A?rel=0" width="300"></iframe></td> </tr> </tbody> </table> <p>Regardless of which state you live in, &ldquo;real estate agents have a general duty to disclose any material fact they know,&rdquo; says Lesley Walker, an associate counsel with the National Association of REALTORS&reg;. &ldquo;If they are aware that a property has been used as a meth lab or that marijuana has been grown in the house, that would be considered a material fact and they would need to disclose.&rdquo; Even in Colorado and Washington, which recently legalized recreational marijuana, real estate professionals must still disclose if they are aware of the drug being grown on the property. Marijuana is still considered an illegal substance under federal law, Walker says.</p> <h4> A Growing Problem</h4> <p>A home&rsquo;s past is not always apparent. Standard home inspections often don&rsquo;t turn up drug contamination, says Joseph Mazzuca, CEO of operations at Meth Lab Cleanup, though meth testing kits are available for about $50. The Drug Enforcement Agency maintains the <a href="http://www.justice.gov/dea/clan-lab/clan-lab.shtml" target="_blank">National Clandestine Laboratory Register</a>, a searchable database of addresses that include properties where meth labs have been identified.</p> <p>Some counties and states also have databases to track such homes. &ldquo;But if the property isn&rsquo;t on there, that doesn&rsquo;t mean it doesn&rsquo;t have a problem,&rdquo; Mazzuca says. &ldquo;Millions of properties -potentially are contaminated.&rdquo; The number of meth labs skyrocketed in the mid-2000s and reached more than 15,000 at the end of 2010&mdash;more than double the number reported in 2007, according to a 2013 report from the U.S. Government Accountability Office. Reported meth lab incidents dipped to 12,694 in 2012 but remain elevated in some areas, particularly in southern and midwestern states, according to DEA data.</p> <blockquote> <p><strong>Help Buyers Sniff Out a Home&rsquo;s Past</strong></p> <ul> <li> Check the Drug Enforcement Agency&rsquo;s <a href="http://www.justice.gov/dea/clan-lab/clan-lab.shtml" target="_blank">National Clandestine Laboratory Register</a>. Some states and counties also maintain their own registries of homes where authorities have discovered illegal drug use.</li> <li> Talk to local police about signs to look for and&nbsp; information about homes where there may have been previous drug-related arrests.</li> <li> Talk to neighbors. About 70 percent of the cases Meth Lab Cleanup handles come from tip-offs from neighbors about the home&rsquo;s past.</li> <li> If you have suspicions, get a house tested. Meth testing kits, available for about $50, provide lab-verified results on the presence of meth. If it&rsquo;s present, a professional should conduct further tests (typical cost: $500 to $700) to determine the level of contamination.</li> </ul> <p><em>Source: Meth Lab Cleanup</em></p> </blockquote> <p>The increase in foreclosures over the past few years has heightened the problem, Mazzuca says. Properties may sit vacant in foreclosure limbo for years, and the home&rsquo;s tainted history may get lost. &ldquo;Many homes are falling through the cracks,&rdquo; Mazzuca says. &ldquo;They haven&rsquo;t been decontaminated, and they&rsquo;re later put on the market [to unsuspecting buyers].&rdquo; About 75 percent of the roughly 2,000 remediation jobs his company handles nationally are bank-owned homes, with the highest incidences of meth contamination found in Tennessee, West Virginia, Kentucky, Indiana, and Missouri.</p> <p>The drug-related stigma can linger well past remediation and even hamper property values of neighboring homes. A 2011 study conducted by researcher Joshua Congdon-Hohman, assistant professor of economics at the College of the Holy Cross, found that the stigma caused by a meth lab can affect sales as far as half a mile away, with nearby home prices falling potentially from 10 to 19 percent up to a year after a meth-contaminated home was found in the community.</p> <p>Bailey says she now enters foreclosures with more suspicion than in the past, since the homes are usually sold as-is and no one may be aware of the home&rsquo;s past. &ldquo;It used to be thought that only towns outside the city were the big concern, but huge meth labs and clandestine labs are creeping into other areas nearby. Some are nice homes that you never would have thought,&rdquo; Bailey says. &ldquo;It can be a financial disaster for home owners. They could face thousands of dollars to decontaminate the home. It&rsquo;ll hurt their chances to ever sell the property, even if it&rsquo;s remediated, and it&rsquo;ll greatly affect the value of the home. I would never want that to happen to one of my buyers.&rdquo;</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Illegal drug activity in a home, even from years ago, can come back to taint a real estate transaction.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_HD_meth.jpg" type="image/jpeg; length=50714">sep14_HD_meth.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_HD_meth_0.jpg?1410460412" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_HD_meth.jpg?1410460427" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/daily-news/2013/02/12/could-listing-have-been-meth-lab">Could That Listing Have Been a Meth Lab? </a> </div> <div class="field-item even"> <a href="/daily-news/2014/03/13/why-mansions-become-meth-labs">Why Mansions Become Meth Labs</a> </div> <div class="field-item odd"> <a href="/daily-news/2014/05/16/medical-marijuana-issues-hazy-for-single-family-homes">Medical Marijuana Issues Hazy for Single-Family Homes</a> </div> </div> </div> <div class="field field-type-link field-field-links"> <div class="field-label">External Links:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="http://speakingofrealestate.blogs.realtor.org/2014/01/06/marijuana-is-starting-to-intersect-with-real-estate/" rel="nofollow">Marijuana Is Starting to Intersect with Real Estate</a> </div> <div class="field-item even"> <a href="http://styledstagedsold.blogs.realtor.org/2009/07/16/5-signs-your-listing-may-have-once-been-a-meth-lab/" rel="nofollow">5 Signs Your Listing May Have Once Been a Meth Lab</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Feature Tue, 09 Sep 2014 15:48:53 +0000 mwhite 17191 at http://realtormag.realtor.org A Confluence of Positive Trends http://realtormag.realtor.org/news-and-commentary/economy/article/2014/09/confluence-positive-trends <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Jobs, low mortgage rates, and improving inventory are bolstering home sales. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/lawrence-yun">Lawrence Yun</a> </div> </div> </div> <!--paging_filter--><p>After a slow start this year, partly due to the frigidly cold winter, home sales are picking up steam. Existing-home sales have risen for four straight months and in July were at the highest pace of the year, 5.15 million. Pending contracts point to more gains, too.</p> <p>Jobs are always important for home sales, and in the last 12 months they&rsquo;ve grown by 2.6 million. North Dakota, Texas, Utah, and parts of California are good examples of job growth leading to healthy real estate activity. Amazingly, mortgage rates refuse to rise, even after the Federal Reserve has started talking about tightening its monetary policy, keeping the recovery intact.</p> <p>The inventory shortage is also improving. There were 2.4 million homes available in July, the highest in two years. Buyers typically like to view 12 to 15 homes before choosing one, so now it&rsquo;s likely they&rsquo;ll find more options during their search. New-home construction inventory is also rising as groundbreakings rise. What&rsquo;s more, all-cash investors are stepping away, giving <a href="/news-and-commentary/feature/article/2014/09/field-opens-for-buyers">first-time buyers a better chance to get into the market</a>. Investors made up 16 percent of all transactions in July, while first-time buyers comprised 29 percent.</p> <p>Meanwhile, the damaging stuff is vanishing. Distressed property sales&mdash;REOs and short sales&mdash;are at their lowest levels since at least 2008. Only 9 percent of sales were classified as distressed in July, down from 15 percent a year ago.</p> <p>There&rsquo;s more good news. The funds from the taxpayer bailout of Fannie Mae and Freddie Mac have been fully paid back. In fact, recent profits from the two companies have become revenue for the federal government. Meanwhile, the FHA bailout is on track to be paid back by year&rsquo;s end. In addition, the number of seriously delinquent mortgages is down from 10 percent a few years ago to just 4.8 percent in the second quarter.</p> <p>All in all, the housing market is steadily improving, and growth potential remains strong thanks to continuing pent-up demand. For these reasons, we&rsquo;re forecasting growth in four of the next five years. (The one down year simply reflects the reality that data never moves in a straight line in any direction.) Look for annual sales to reach well beyond the 5 million mark in the near future.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Jobs, low mortgage rates, and improving inventory are bolstering home sales.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_economy.jpg" type="image/jpeg; length=63198">sep14_NC_economy.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_economy_0.jpg?1410458415" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_NC_economy.jpg?1410458431" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/news-and-commentary/market-pulse/article/2014/09/septemberoctober-2014-market-pulse">September/October 2014 Market Pulse</a> </div> <div class="field-item even"> <a href="/daily-news/2011/01/10/fed-chair-economy-growing-stronger">Fed Chair: Economy Is Growing Stronger </a> </div> <div class="field-item odd"> <a href="/news-and-commentary/economy/article/2014/04/worst-over-best-nowhere-near">The Worst Is Over, But the Best Is Nowhere Near</a> </div> <div class="field-item even"> <a href="/daily-news/2012/10/23/fannie-mae-housing-worst-behind-us">Fannie Mae on Housing: The Worst is Behind Us </a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Economy Mon, 08 Sep 2014 14:28:48 +0000 Lily Oberman 17156 at http://realtormag.realtor.org Customer Service That Rocks http://realtormag.realtor.org/for-brokers/feature/article/2014/09/customer-service-rocks <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Make sure you’re not all talk when it comes to communication and follow-up with consumers. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/gm-filisko">G.M. Filisko</a> </div> </div> </div> <!--paging_filter--><p>The economy has rattled American consumers, according to Gallup&rsquo;s June 2014 &ldquo;State of the American Consumer Report,&rdquo; making them more cautious and demanding of the businesses to which they&rsquo;re giving their hard-earned money. Some companies have failed to adjust to consumers&rsquo; newer, higher expectations, says Gallup. They&rsquo;ve gone out of business or they&rsquo;re hanging on only because they&rsquo;ve slashed prices or acquired competitors.</p> <p>There&rsquo;s a better way. Gallup&rsquo;s research shows the most successful companies have met consumers&rsquo; heightened expectations by providing exceptional service. What are the key service elements consumers seek from you and your brokerage? For starters, easy accessibility to agents, overall competence, transparency regarding transaction details, and proper follow-through. Fulfilling these expectations creates what Gallup calls fully engaged customers&mdash;brand ambassadors and true believers who will stay loyal to your company and recommend you to their friends and family.</p> <p>Smart real estate brokers, whether they run large operations or small ones, realize there are no shortcuts to providing top-notch customer service. They know that consumers won&rsquo;t settle for anything less. Here&rsquo;s how they&rsquo;ve been implementing systems and practices to ensure consumers become raving fans.</p> <h4> Technology Plus a Personal Touch</h4> <p>Eighty percent of NAR member brokers have one office with just a couple of licensees, according to <a href="http://www.realtor.org/reports/profile-of-real-estate-firms" target="_blank">NAR&rsquo;s 2013 Profile of Real Estate Firms</a>. Brokers at such smaller firms use a combination of high tech and high touch to satisfy customers.</p> <blockquote> <p><strong>Broker Tries New Tack</strong></p> <p>One broker is working to improve his company&rsquo;s service levels in an unusual way. Mark A. McLaughlin, chief executive officer of Pacific Union International in San Francisco, is training the company&rsquo;s nearly 100 full- and part-time office staffers to provide outstanding service to the company&rsquo;s salespeople&mdash;some 600 among more than 30 offices. McLaughlin believes that will translate into higher-quality service offered by salespeople to consumers. The company is nearly a year into a three-year customer service program designed by Holly Stiel of Thank You Very Much Inc. in Gualala, Calif.</p> <p>McLaughlin draws on the hotel industry for inspiration. Think of a nice hotel brand, where, if you ask where the ladies&rsquo; room is, the employee will happily reply, &ldquo;Third floor!&rdquo; Then think of the brand a level above that. In response to the same question, that hotel&rsquo;s employee will actually walk you to the ladies&rsquo; room. It&rsquo;s the mind-set of the employees at the second brand that McLaughlin&rsquo;s striving to instill at his company.</p> <p>Imagine a salesperson comes to an administrative staffer at 4 p.m. for help with a listing presentation scheduled for 5:30 p.m. The staffer can tear his hair out and cry, &ldquo;I have four projects ahead of you. There&rsquo;s no way I can help!&rdquo; Or he can pause and say, &ldquo;Let me grab my team members to see who can help.&rdquo; McLaughlin believes better-trained staff will be better equipped to deal with such challenges instead of reflecting a &ldquo;Your emergency isn&rsquo;t my problem&rdquo; attitude.</p> <p>How does that relate to training? From that scenario, McLaughlin explains, you might learn one staffer doesn&rsquo;t have the skills to help the salesperson complete a CMA. So you cue up tech training to teach that staffer how to knock out a CMA in 20 minutes. The company is offering five categories of training. They range from the technical&mdash;such as how to create a CMA&mdash;to the interpersonal, such as how to handle a salesperson who shows up angry.</p> <p>This experiment isn&rsquo;t inexpensive. The company will spend more than $100,000 this year just to train the administrative staff. But McLaughlin believes it&rsquo;s money well spent. &ldquo;We don&rsquo;t think we can move the needle on consumer satisfaction until we move it with our internal clients&mdash;our salespeople.&rdquo;</p> </blockquote> <p>One broker who&rsquo;s focusing on technology is Erica Ramus, CRS, MRE. She has spent about $20,000 since 2013 for online marketing and tracking systems to formalize her company&rsquo;s service.</p> <p>&ldquo;I want to make sure all clients and customers are served in a consistent manner,&rdquo; explains the president of Ramus Realty Group in Pottsville, Pa. &ldquo;When I started my company seven years ago, I knew every client who walked in the door. Now we have five salespeople plus me. Buyers are coming and going, and I don&rsquo;t recognize them. Because my name&rsquo;s on the door, they think I should know who they are. And I should.&rdquo;</p> <p>Ramus purchased e-forms and e-signature software programs and requires salespeople to use them so no step in any transaction is left undone or undocumented. The company&rsquo;s CRM program funnels all leads into the company and then allows Ramus to see which salesperson got which lead and how that salesperson responded. &ldquo;Every time my salespeople e-mail someone, I can see what they&rsquo;re talking about,&rdquo; she says. &ldquo;We also get all clients&rsquo; e-mail addresses so new clients will get our e-newsletter and all clients will get e-mails from me saying things like, &lsquo;I see you had an appointment with Wanda. How did it go?&rsquo; That&rsquo;s so I know what&rsquo;s going on and people know I&rsquo;m around.&rdquo;</p> <p>Deborah Bacarella, GRI, broker-owner of Elite Florida Real Estate in Boca Raton, Fla., who has three salespeople, does lead intake and distribution by hand. &ldquo;Because I&rsquo;m running a small company, I can prescreen the leads and give them to salespeople to handle,&rdquo; she says of the roughly 10 leads she screens daily.</p> <p>More important, says Bacarella, is her personal touch. Bacarella makes sure she&rsquo;s visible so clients know they can contact her anytime. &ldquo;Over the years, I&rsquo;ve tried client surveys,&rdquo; she explains. &ldquo;But the best tool is having my cell phone number on everything. Anyone can reach out to me and get through. I even get calls from other companies&rsquo; salespeople asking for directions because they can&rsquo;t reach their own broker. Some companies have gotten so big you never even know who the broker is or the right person to contact. There needs to be a face, a contact person, for each company location.&rdquo;</p> <h4> Whatever the Complaint, Deal With It Fast</h4> <p>Another critical step in building a happy and loyal customer base is ensuring you have an effective method in place for handling complaints. Every company is bound to face criticism; the job of the broker is to take all problems seriously.</p> <p>Large brokerages like the 850-salesperson Prudential California Realty in San Ramon, Calif., benefit from having a clearly established system for dealing with complaints. &ldquo;When someone&rsquo;s upset in a transactional experience, they tend to be really upset, and quite often, it&rsquo;s not logical,&rdquo; says Alan Scearce, the company&rsquo;s chief operating officer. &ldquo;We immediately get the branch manager to engage with that client. Our goal is to respond as fast as we can and to acknowledge the issue at the very least. The most important thing is for clients to know they&rsquo;ve been heard.&rdquo;</p> <p>Often, fixing a problem requires money. Buyers insist a refrigerator be replaced because it failed within days of their closing. Or maybe the air conditioner conked out. Many brokers expect their salespeople to do what it takes to resolve those types of grievances expeditiously, whether it means dipping into their own pocket or convincing sellers it&rsquo;s their responsibility to pay up. Scearce faced two similar complaints recently. Both involved a property not attached to the public sewer system, a fact the sellers failed to disclose before closing. When the buyers learned of the situation later, in both cases, they demanded reimbursement for the cost of connecting their home to the public sewer system. In one instance, the salesperson helped the seller pay for the fix. In the other, the salesperson notified the seller, who covered the cost.</p> <p>Matt Deasy, general manager at Windermere Real Estate East in Bellevue, Wash., says at his company it&rsquo;s always the salesperson&rsquo;s responsibility to resolve disputes to the consumer&rsquo;s satisfaction. If a buyer&rsquo;s angry because an appliance doesn&rsquo;t work properly, the salesperson should pony up for repairs. &ldquo;Those things are going to happen every week or month when you have 350 salespeople,&rdquo; &ldquo;Our salespeople are the first line of defense, and they make the situation right directly out of their commission. Peer pressure and role modeling in customer service can&rsquo;t be underestimated.&rdquo;</p> <h4> Track It Consistently</h4> <p>Whatever tools you deploy to make clients happy, you must track your efforts so you know whether they&rsquo;re working. Deasy&rsquo;s company has a staffer send a survey to all clients who have provided their e-mail addresses (about 60 percent), and an outside company, QuestionPro, tallies the results for less than $500 annually. According to the 2013 results, 97.5 percent would use their salesperson again, and 97.3 percent would recommend the salesperson to a friend or family member.</p> <p>Other brokers have contracted with the independent surveying firm Quality Service Certification. &ldquo;We just finished our first year,&rdquo; says Dan Parmer, president and CEO of Harry Norman, REALTORS&reg;, in Atlanta. &ldquo;Our score is 4.83 out of 5. In 98 percent of our transactions, consumers are reporting 
our service was favorable or very favorable.&rdquo;</p> <p>Through the QSC program, every buyer and seller Parmer&rsquo;s company represents&mdash;it did 7,500 transaction sides in 2013&mdash;gets a survey with about 15 questions. The response rate has been about 30 percent, which Parmer hopes to improve. The cost is roughly from $12,000 to $14,000, and Parmer believes it&rsquo;s worth it. With so many websites allowing consumers to review service providers, he&rsquo;s been concerned he&rsquo;ll lose control of his company&rsquo;s reputation. &ldquo;I wanted data from an outside service, and I wanted it to be credible,&rdquo; he says. &ldquo;Now we have that data and a good story to tell.&rdquo;</p> <p>Parmer plans to tell that story by reporting the results on his company&rsquo;s website. He&rsquo;s also using the data to coach salespeople. &ldquo;This gives me tools to determine which salespeople need help,&rdquo; he says. &ldquo;When you get several responses that lean in the same direction, you have the opportunity to have real credibility with salespeople. I&rsquo;m not going to fire salespeople because their marks aren&rsquo;t good. I&rsquo;m going to help them get their numbers where they should be.&rdquo;</p> <p>Prudential California Realty has also adopted QSC. &ldquo;Anything less than a satisfactory response warrants a one-on-one conversation with a salesperson,&rdquo; Scearce explains.</p> <p>At its annual awards event, the company publicly recognizes salespeople who&rsquo;ve reached a certain volume of transactions and maintained a high level of customer service based on customer surveys and feedback from management and other salespeople. &ldquo;We want to acknowledge salespeople who did the business the best way&mdash;by taking care of the consumer,&rdquo; says Scearce. &ldquo;You have to acknowledge the behavior you want in your company.&rdquo;</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Make sure you&rsquo;re not all talk when it comes to communication and follow-up with consumers.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_SM_service.jpg" type="image/jpeg; length=107934">sep14_SM_service.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_SM_service_0.jpg?1410463423" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_SM_service.jpg?1410463439" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/daily-news/2014/07/08/report-card-agent-ratings-do-they-work">Report Card On Agent Ratings: Do They Work?</a> </div> <div class="field-item even"> <a href="/sales-and-marketing/relationship-management/article/2014/07/repeat-business-why-your-clients-really-">Repeat Business: Why Your Clients Really Stick By You</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Feature Mon, 08 Sep 2014 20:48:27 +0000 mwhite 17176 at http://realtormag.realtor.org Data Where You Dwell http://realtormag.realtor.org/technology/cool-tools/article/2014/09/data-where-you-dwell <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> You can’t beat an app from the Census Bureau when it comes to accurate demographics about your local area—or the rest of the country, for that matter. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/meg-white">Meg White</a> </div> </div> </div> <!--paging_filter--><p><img alt="" src="/sites/realtormag.realtor.org/files/rmo_files/images/2014_sep/sep14_CT_dweller.jpg" style="width: 200px; height: 409px; float: right; margin: 3px;" />The U.S. Census Bureau created the slick Dwellr app to help people find their ideal place to live, based on a variety of data. While the likelihood of someone relocating based purely on Census data is low, real estate pros will find this free app handy for other reasons. Instantly pull up demographic facts about your town&mdash;from median housing prices to most popular commuting methods&mdash;based on the latest American Community Survey. You can e-mail the data, post it to Facebook or Twitter, or just hand your phone to your clients. Using the &ldquo;Let a friend try&rdquo; function, you can allow clients to see how an area of the country might meet their demographic needs or not. If you need more data than the app provides, click the &ldquo;Explore More&rdquo; button to be connected with the Census page on the community you&rsquo;re researching. Since the Census has opened up its programming interface to developers, Dwellr should be the first stop for those looking to develop an app using local data. <em>Free. U.S. Census, Washington, D.C. [<a href="http://www.census.gov/mobile/dwellr/" target="_blank">census.gov/mobile</a>]</em></p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>You can&rsquo;t beat an app from the Census Bureau when it comes to accurate demographics about your local area&mdash;or the rest of the country, for that matter.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/cool_tools_blue.jpg" type="image/jpeg; length=17110">cool_tools_blue.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/cool_tools_blue_0.jpg?1410465875" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/LP_cool_tools_blue.jpg?1410465887" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/daily-news/2012/04/09/city-vs-suburb-more-americans-rethink-where-settle">City vs. Suburb: More Americans Rethink Where to Settle </a> </div> <div class="field-item even"> <a href="/news-and-commentary/last-word/article/2006/10/peter-francese-people-watcher">Peter Francese: People Watcher</a> </div> </div> </div> <div class="field field-type-link field-field-links"> <div class="field-label">External Links:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="http://speakingofrealestate.blogs.realtor.org/2010/01/29/what%E2%80%99s-the-key-age-demographic-for-real-estate-in-this-decade/" rel="nofollow">What’s the Key Age Demographic for Real Estate in This Decade?</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Cool Tools Mon, 08 Sep 2014 21:24:07 +0000 mwhite 17179 at http://realtormag.realtor.org Emerging From the Shadows http://realtormag.realtor.org/news-and-commentary/feature/article/2014/09/emerging-from-shadows <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Mapping out a true picture of a “hidden” real estate market is both compelling and confounding for real estate pros. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/paula-hess">Paula Hess </a> </div> </div> </div> <!--paging_filter--><p>In the aftermath of the recession and its related housing crisis, speculation swirled that a massive backlog of REO, severely delinquent, and foreclosed homes could hit the market and submerge home prices and any trace of a housing recovery. While the threatened tsunami of shadow inventory has largely been downgraded&mdash;mitigated by rising home prices and investors&rsquo; bulk purchases of foreclosed homes&mdash;some real estate professionals believe a shadow inventory still looms with a riptide-like potential to drag the housing recovery off course.</p> <blockquote> <p>Although shadow inventory is trending down, some practitioners envision a scenario that could cause it to swell again. Instead of being a tsunami, the hidden supply of properties may prove to be more like an algebraic equation&mdash;the proverbial bathtub that is filling and emptying at unequal rates: While properties are being liquidated, others are entering the mix, pushed there by new market dynamics.</p> </blockquote> <p>But pinning down the scope of the shadow inventory has always been challenging. Generally, it amounts to the total number of delinquent mortgages plus bank-owned and foreclosed properties not included on the MLS. It is difficult for real estate professionals to assess any market where tight inventory must be reconciled with a &ldquo;hidden&rdquo; supply of vacant homes. &ldquo;I think the average agent doesn&rsquo;t know if there is shadow inventory out there,&rdquo; says Brian Kassis, ABR, SRES, a team leader with RE/MAX Gold in Sacramento, Calif. Kassis expresses the sentiment of many in the industry: &ldquo;I think the banks and the government want that info to be muddied.&rdquo;</p> <h4> Diving Into the Numbers</h4> <p>CoreLogic&rsquo;s January 2014 National Foreclosure Report removes some of the mystery by pegging the shadow inventory at 1.7 million homes&mdash;down half from 2010 peak levels. CoreLogic defines shadow inventory as homes with mortgages that are 90 or more days delinquent and potentially moving into foreclosure to become real estate&ndash;owned properties in the for-sale inventory, though they are not yet listed on multiple listing services. Interestingly, nearly half of these properties are severely delinquent and have not entered the foreclosure process. These properties are truly in the shadows.</p> <p><object align="right"><script type="text/javascript" charset="utf-8" src="http://static.polldaddy.com/p/8296021.js"></script><noscript><a href="http://polldaddy.com/poll/8296021/">Is shadow inventory a real problem?</a></noscript></object></p> <p>The Mortgage Bankers Association, tracking loans that are seriously delinquent (90 or more days) and those in the foreclosure process, finds that 5 percent of all serviced loans (approximately 2.3 million loans) are seriously delinquent, down from 10 percent in 2010. &ldquo;A lot of loans are just sitting there,&rdquo; says Joel Kan, the MBA&rsquo;s director of economic forecasting. &ldquo;We&rsquo;ve come a long way, but it&rsquo;s still a big number. Seventy-five percent of these loans were made in 2007 or earlier, and these are loans that could not be helped by HARP,&rdquo; says Kan, referring to the federal Home Affordable Refinance Program, which was created to help underwater home owners refinance their mortgages.</p> <p>John Grant, a Washington, D.C.&ndash;based housing lobbyist representing residential investors who buy and rehabilitate properties, says, &ldquo;The shadow inventory has dropped significantly.&rdquo; However, the CoreLogic data reveals 800,000 to 850,000 mortgage holders who are extremely delinquent, have stopped paying on their mortgages, and have no hope of catching up, and that concerns him. &ldquo;You cannot modify your way out of this,&rdquo; he says, observing that some state laws (including the 24 states with a judicial foreclosure process) are enabling these individuals to live mortgage-free, and MBA data confirms that 70 percent of loans in foreclosure are in judicial states, with New Jersey and Florida holding the largest inventories of foreclosed homes (5.8 and 5.2 percent, respectively) and the highest percentage of loans that are severely delinquent (9.5 and 9.6 percent, respectively). RealtyTrac has reported that the average foreclosure timeline in the first quarter of 2014 had stretched to a record-high 572 days, and to three years in some states. &ldquo;This needs to be addressed to return to a normal market,&rdquo; Grant adds. &ldquo;I&rsquo;m in favor of getting distressed owners out of a bad situation as painlessly as possible.&rdquo;</p> <p>The notion of living mortgage-free is familiar to Kassis. &ldquo;I know people that I&rsquo;ve sold homes to who haven&rsquo;t paid their mortgages in three to four years. It&rsquo;s bizarre that this continues to happen,&rdquo; he says.</p> <p>Kassis, a 26-year real estate veteran, has managed REOs for several institutions since 2008, as well as in previous down markets. While his REO inventory was 125 properties not that long ago, his current inventory is just eight properties. Independent banks, he says, are giving far fewer properties to real estate agents, and the government-sponsored enterprises, Fannie Mae and Freddie Mac, have changed how they distribute properties to asset managers; while agents previously had relationships with asset managers, today the properties are assigned randomly. This slowdown, Kassis speculates, &ldquo;is closely tied to the institutions wanting to get prices up.&rdquo;</p> <blockquote> <p><strong>Shadow Inventory Redefined</strong></p> <p>To reflect the pool of home owners unwilling to sell and purchase new homes because their current mortgages are at a below-market rate, CoreLogic recently added &ldquo;properties of rate-disenfranchised sellers&rdquo; to &ldquo;properties that are more than 90 days delinquent, in foreclosure and held as real estate owned (REO) by mortgage servicers, but not currently on multiple listing services.&rdquo; &mdash;<em>CoreLogic&rsquo;s Chief Economist, Mark Fleming</em></p> </blockquote> <p>Grant echoes Kassis&rsquo; view: &ldquo;We hear that the housing inventory is tight, but I&rsquo;d submit it&rsquo;s artificially tight. There is a large block of properties that should be considered inventory.&rdquo;</p> <p>The GSEs hold significant portfolios of distressed properties, and each is taking a different approach to liquidating them. Meanwhile, in 2012, HUD began liquidating properties, typically for 50 to 60 cents on the dollar, to Wall Street firms, investors, nonprofits, and local investors via national and regional auctions, says HUD. As recently as June, HUD assembled 16 pools of homes (23,000 defaulted single-family homes) in a sealed-bid auction through its Distressed Asset Stabilization Program, which bundles loans from a cross-section of the country, and the Neighborhood Stabilization Outcome, which bundles defaulted loans from a specific market. The winning bid for both sales was Loan Star Funds, a global private equity firm, whose bids were weighted at 77.6 percent of the collateral value. DASP requires buyers to delay foreclosure for six months, during which time the new loan holder is expected to work with the borrower to avoid foreclosure. According to HUD, since the buyer&rsquo;s purchasing at a discount and the loan is sold without FHA insurance, the new loan holders are encouraged to allow loan modifications and, under NSO, principal reductions. These auctions are likely to continue for several years.</p> <h4> Freddie Mac: No Discounts</h4> <p>On the other hand, Freddie Mac&rsquo;s HomeSteps.com has a network of 2,000 real estate agents and growing who are listing brokers for its portfolio of distressed properties. Rather than discount its properties, Freddie Mac prices properties net 95 percent of current market value. &ldquo;We don&rsquo;t look at this as an exercise in trying to dump properties,&rdquo; says a Freddie Mac official, who notes that doing so would only lower the value of other nearby homes with Freddie Mac mortgages. Jenni Ruiz, broker-owner of JS Ruiz Realty Inc. in Indianapolis and a HomeSteps listing broker, attests, &ldquo;Freddie Mac&rsquo;s goal is to get fair market value for their properties. They have changed the way they market properties,&rdquo; she says, citing the First Look Opportunity Initiative, which grants buyers and nonprofits the opportunity to purchase HomeSteps homes before investors. &ldquo;They listen to my recommendations; emergencies are addressed to minimize the risk of damaged properties, and closings are quick,&rdquo; Ruiz says.</p> <p>Earlier this year, Fannie Mae launched HomePath for Short Sales, a website open to real estate professionals working on short sales involving a Fannie Mae&ndash;owned loan. This initiative aims to mitigate issues and streamline the short-sale process.</p> <h4> Short Sales in Limbo</h4> <p>While Fannie Mae has stepped up its short sales efforts, home owners are still feeling cautious. The Mortgage Forgiveness Debt Relief Act of 2007, which offered tax relief on forgiven mortgage debt, expired on Dec. 31, 2013. (The National Association of REALTORS&reg; has been actively working to extend the tax relief provision and believes Congress will pass an extension late in 2014, and make it retroactive.)</p> <p>For now, bankruptcy and foreclosure seem like the most viable avenues available to distressed home owners. Evan Cunningham, SFR, an agent with Max Broock, REALTORS&reg;, in Birmingham, Mich., reports his southeast Michigan market is &ldquo;picking up&rdquo; with one exception: &ldquo;In the last six months, short sales have stalled and stopped.&rdquo;</p> <p>Similarly, Ruiz says the Indianapolis area saw a 13 percent drop in short sales in the first half of 2014 compared with the same period in 2013. Ruiz suspects many deals are in a holding pattern as underwater home owners eye Washington, hoping for an extension. Cunningham worries about the effects of Congressional inaction. &ldquo;We&rsquo;re concerned about a big bump in foreclosures in the next six to 12 months. If we want to continue toward a healthy market, it&rsquo;s imperative that Washington extends the legislation,&rdquo; he says.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Mapping out a true picture of a &ldquo;hidden&rdquo; real estate market is both compelling and confounding for real estate pros.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_shadows.jpg" type="image/jpeg; length=24154">sep14_NC_shadows.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_shadows_0.jpg?1410462235" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_NC_shadows.jpg?1410462255" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/daily-news/2014/01/10/shadow-inventory-plummets-lowest-level-in-6-years">Shadow Inventory Plummets to Lowest Level in 6 Years </a> </div> <div class="field-item even"> <a href="/daily-news/2013/06/03/its-not-over-report-warns-shadow-inventory-threat-remains">It&#039;s Not Over: Report Warns Shadow Inventory Threat Remains </a> </div> <div class="field-item odd"> <a href="/daily-news/2014/03/04/foreclosures-reverse-downward-trend">Foreclosures Reverse Downward Trend</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Feature Mon, 08 Sep 2014 20:20:46 +0000 mwhite 17175 at http://realtormag.realtor.org Every Bid Counts http://realtormag.realtor.org/news-and-commentary/briefs/article/2014/09/every-bid-counts <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Bring help home and support the rebuilding of devastated communities through the REALTORS® Relief Foundation online auction. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/erica-christoffer">Erica Christoffer</a> </div> </div> </div> <!--paging_filter--><p>When tornadoes, earthquakes, and wildfires shatter communities, onlookers wrestle with the terrifying images and stories. But those disasters can also appeal to the best impulses in humankind, triggering America&rsquo;s caring sprit and igniting action. The REALTORS&reg; Relief Foundation stands ready to provide help in a crisis, but it depends on the generosity of REALTORS&reg; to continue that mission. During the REALTORS&reg; Conference &amp; Expo, RRF is holding its second annual silent auction to raise funds and increase awareness about its efforts.</p> <blockquote> <p>Auction preview opens Oct. 6 at <a href="http://biddingforgood.com/rrf" target="_blank">biddingforgood.com/rrf.</a></p> </blockquote> <p>You don&rsquo;t need to attend the conference to take part. Online bidding will take place over 48 hours, from Nov. 7 at 3 p.m. Central time to Nov. 9 at 3 p.m. Anyone can bid from anywhere via computer or mobile device. A full 100 percent of donations go to natural disasters victims in need of housing-related assistance.</p> <p>The foundation was launched after the Sept. 11, 2001, terrorist attacks. Since then, REALTORS&reg; have&nbsp; contributed $25 million in mortgage and temporary housing assistance to more than 10,000 families affected by 42 disasters. This year&rsquo;s fundraising goal is $100,000, nearly double the amount raised last year.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Support the rebuilding of devastated communities through the REALTORS&reg; Relief Foundation online auction.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_auction.jpg" type="image/jpeg; length=30534">sep14_NC_auction.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_auction_0.jpg?1410806497" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_NC_auction.jpg?1410806518" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/news-and-commentary/feature/article/2014/03/after-storm">After the Storm</a> </div> <div class="field-item even"> <a href="/news-and-commentary/feature/article/2011/09/legacy-giving">A Legacy of Giving</a> </div> <div class="field-item odd"> <a href="/daily-news/2014/05/06/after-arkansas-tornado-realtors-become-lifeline">After Arkansas Tornado, REALTORS® Become a Lifeline</a> </div> <div class="field-item even"> <a href="/news-and-commentary/feature/article/2013/11/someones-entire-life-gone">&#039;Someone&#039;s Entire Life is Gone&#039;</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Briefs Mon, 08 Sep 2014 19:51:56 +0000 mwhite 17174 at http://realtormag.realtor.org Fashionably Safe http://realtormag.realtor.org/technology/cool-tools/article/2014/09/fashionably-safe <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> A beautiful new tech tool sets out to help you be both secure and edgy. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/meg-white">Meg White</a> </div> </div> </div> <!--paging_filter--><p><img alt="" src="/sites/realtormag.realtor.org/files/rmo_files/images/2014_sep/sep14_CT_cuff.jpg" style="width: 200px; height: 123px; float: right; margin: 3px;" />Just in time for REALTOR&reg; Safety Month in September, this new tool will have you feeling more secure and more stylin&rsquo; at the same time. A new company called Cuff has created wearable technology&mdash;including bracelets and pendants&mdash;that discreetly holds a &ldquo;CuffLinc&rdquo; that operates as a distress beacon if you&rsquo;re ever in trouble. It works by sending notifications to a &ldquo;first responder&rdquo; of your choice via an app on your Android or iOS smartphone. Simply press and hold the CuffLinc for three seconds, and the jewelry will vibrate lightly to let you know the message (which includes your location, live audio, and any additional information you&rsquo;ve programmed the app to send) was sent successfully. Designed for both men and women by founder Deepa Sood, who was until recently a vice president at Restoration Hardware, the jewelry represents a nice mix between classic and modern. The company is planning to work with independent designers in the future to try to expand its offerings. The style is effortless, but so is the upkeep: The battery lasts a year so there&rsquo;s no need for regular recharging. <em>CuffLincs are $30; jewelry starts at $49. Cuff, San Francisco [<a href="http://shop.cuff.io" target="_blank">shop.cuff.io</a>]</em></p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>A beautiful new tech tool sets out to help you be both secure and edgy.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/cool_tools_yellow.jpg" type="image/jpeg; length=19978">cool_tools_yellow.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/cool_tools_yellow_0.jpg?1410466069" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/LP_cool_tools_orange_0.jpg?1410466084" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/technology/cool-tools/article/2013/01/smartphone-safephone">Smartphone = Safephone</a> </div> <div class="field-item even"> <a href="/for-brokers/feature/article/2008/09/safety-your-personal-escort">Safety: Your Personal Escort</a> </div> <div class="field-item odd"> <a href="/sales-and-marketing/feature/article/2012/09/relationship-management-4-safety-essentials-every-agent-">Relationship Management: 4 Safety Essentials Every Agent Needs to Know </a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Cool Tools Mon, 08 Sep 2014 21:17:37 +0000 mwhite 17177 at http://realtormag.realtor.org Fiduciary Duty Is Not Expendable Like a Hat http://realtormag.realtor.org/law-and-ethics/in-court/article/2014/09/fiduciary-duty-not-expendable-hat <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> A Tennessee broker learned the hard way that you can&#039;t just easily take off your &quot;broker&quot; hat and put on your &quot;buyer&quot; hat. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/jessica-edgerton">Jessica Edgerton</a> </div> </div> </div> <!--paging_filter--><p>At the height of the economic downturn a few years ago, a Tennessee broker talked her client into selling her troubled properties for $10 to a firm the broker owned. Today, the broker is barred from practicing real estate, her license permanently revoked. The broker&rsquo;s wrongdoing? She thought she could take her broker hat off and replace it with her buyer hat whenever she wanted. A Tennessee appellate court said she couldn&rsquo;t do that.</p> <p>In 2007, broker Donna Bobo represented Shalah Smith in Smith&rsquo;s $60,000 purchase of a string of rental properties. Soon thereafter, Smith faced foreclosure on the properties and came to Bobo for guidance. Bobo advised Smith of three options: allow the foreclosure, enter a short sale, or, in order to avoid impacting her credit record, quitclaim the property to Global Investment Services, a limited liability partnership that Bobo owned, for $10.</p> <p>Smith chose the last option, and signed the properties over to Global. In their written agreement, Global agreed to collect rent, maintain the property, and pay the mortgages on time. If it failed to do so, Global would convey the properties back to Smith within 30 to 60 days. The mortgages and related liabilities remained in Smith&rsquo;s name.</p> <p>Global failed to pay the mortgages in a timely fashion, and Smith received notice that the properties were in default. Once again facing foreclosure proceedings, Smith demanded that Bobo return the properties, per their agreement. But Bobo refused, and Smith filed a complaint with the Tennessee Real Estate Commission. A Tennessee broker learned the hard way that you can&#39;t just easily switch roles between buyer and broker. A Tennessee broker learned the hard way that you can&#39;t just easily switch roles between buyer and broker.</p> <p>In proceedings, Bobo argued that, although she was both a real estate broker and a property manager for Smith at various times, her actions were not subject to the state&rsquo;s Real Estate Broker Act. That&rsquo;s because, when Smith quitclaimed the properties to Bobo&rsquo;s company, Bobo was acting as a purchaser, not as Smith&rsquo;s real estate representative.</p> <p>The commission rejected this argument, saying &ldquo;equity will not tolerate such a deal,&rdquo; and permanently revoked Bobo&rsquo;s real estate license. The commission found Bobo had made false representations to her client, induced her client to enter into an unconscionable contract, and manipulated her client for her own gain.</p> <p>A relationship of trust between broker and client, the court said in its ruling, &ldquo;once assumed, continues until discharged either by operation of law, by order of a tribunal, or pursuant to a valid agreement of the parties.&rdquo; In other words, brokers cannot avoid their fiduciary duties simply by claiming to have switched from the broker hat to the purchaser hat.</p> <p>The Tennessee Court of Appeals affirmed the decision.</p> <p><em>Read more risk management insights in <a href="http://realtor.org/publications/legal-pulse">The Legal Pulse</a> newsletter, which tracks real estate cases proceeding through the courts.</em></p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>A Tennessee broker learned the hard way that you can&#39;t just easily take off your &quot;broker&quot; hat and put on your &quot;buyer&quot; hat.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LE_hats.jpg" type="image/jpeg; length=28824">sep14_LE_hats.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LE_hats_0.jpg?1410458472" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_LE_hats.jpg?1410458489" /> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> In Court Mon, 08 Sep 2014 15:46:53 +0000 Lily Oberman 17165 at http://realtormag.realtor.org Following Her Own Star http://realtormag.realtor.org/news-and-commentary/editor/article/2014/09/following-her-own-star <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Guest Editor Vernice Ross has conquered hurdles as a ‘master of real estate.’ </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/wendy-cole">Wendy Cole</a> </div> </div> </div> <!--paging_filter--><p>Vernice Ross doesn&rsquo;t have the biggest office or the highest sales numbers in her pricey San Diego market. But her passion for going the distance for her clients makes her a top performer for the legions of first-time buyers and military folks she has helped in her 25-year real estate career. &ldquo;There is so much people don&rsquo;t know,&rdquo; explains Ross, who has been the star of her own show as the broker-owner at Ross &amp; Ross Realty Inc. since 2005. &ldquo;Besides explaining contracts and finances, I&rsquo;m often teaching people the difference between a real estate agent and a REALTOR&reg;.&rdquo; As a busy solo practitioner, she concedes she&rsquo;s worried about the rise of pocket listings&mdash;the subject of <a href="/news-and-commentary/commentary/article/2014/09/where-market-listings-lead">this month&rsquo;s Commentary</a>&mdash;and how they can limit first-time buyers&rsquo; ability to compete for homes.</p> <p>We invited Ross to be our guest editor for this issue partly to learn how the -newly minted REALTOR&reg; University graduate is putting her own deeper knowledge base to use. Her Master of Real Estate degree, she says, helps with her own professional reinvention. That&rsquo;s the theme of <a href="/news-and-commentary/briefs/article/2014/09/power-reinvention">our cover story</a>, which examines how leaders in a number of fields have embraced change fearlessly. As for Ross&rsquo;s commitment to her MRE: &ldquo;It was tough and I questioned whether I could finish. But I&rsquo;m glad I stuck it out. It&rsquo;s given me confidence to get into newer areas like commercial.&rdquo;</p> <p>Ross&rsquo;s ability to keep her eye on the bigger picture started during her childhood growing up on a dirt road in a mobile home in Butler, Alabama. (Upward mobility came when the family traded up to a double-wide.) After graduating from Jackson State University in Mississippi. Ross obtained her real estate license but also worked as a financial analyst for the nuclear power industry and as a loan officer with the U.S. Small Business Administration. After a stint as a Baskin-Robbins franchise owner, she decided that putting her full attention into real estate was the right move for her.</p> <p>Ross has also dived into organized real estate. She is active with the Greater San Diego Association of REALTORS&reg;, serves on California&rsquo;s board, and joined an NAR committee this year. She says nothing beats the camaraderie and inspiration she finds at the REALTORS&reg; Conference and Trade Expo. Ross will attend for the fifth time in November. Will she see you in New Orleans, too?</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Guest Editor Vernice Ross has conquered hurdles as a &lsquo;master of real estate.&rsquo;</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_guest_ed.jpg" type="image/jpeg; length=84147">sep14_NC_guest_ed.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_guest_ed_0.jpg?1410460343" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_NC_guest_ed.jpg?1410460359" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/daily-news/2014/04/25/meet-realtor-universitys-first-mre-graduates">Meet REALTOR® University&#039;s First MRE Graduates</a> </div> </div> </div> <div class="field field-type-link field-field-links"> <div class="field-label">External Links:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="http://speakingofrealestate.blogs.realtor.org/2014/08/18/investors-in-your-pocket/" rel="nofollow">Investors In Your ‘Pocket’</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Editor Mon, 08 Sep 2014 16:49:16 +0000 Lily Oberman 17166 at http://realtormag.realtor.org Going Home to Inspire http://realtormag.realtor.org/news-and-commentary/feature/article/2014/09/going-home-inspire <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Jackie Joyner-Kersee never forgets where she came from. The Olympic track star is committed to making life better for kids. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/erica-christoffer">Erica Christoffer</a> </div> </div> </div> <!--paging_filter--><p>Though she retired from athletic competition in 2000, six-time Olympic medalist Jackie Joyner-Kersee is still all about winning. The former track-and-field superstar is focused on helping young people in her long-struggling hometown of East St. Louis, Ill., be the best they can be, regardless of the obstacles. She recalls her own hurdles vividly. When she got involved with sports at age 9, Joyner-Kersee says, she was hardly a star. &ldquo;I wasn&rsquo;t the best girl out there, and that gave me my drive; I wanted to be the best,&rdquo; she says. At 14, she watched the 1976 Summer Olympics on TV and decided then to make becoming an Olympian her goal.</p> <blockquote> <p><a href="http://www.realtor.org/educsess.nsf/PagesLUNew/14ConfgovInspir" target="_blank">Sunday, Nov. 8, at 7:30 a.m.</a><br /> Jackie Joyner-Kersee will speak at the inspirational program.</p> </blockquote> <p>Her college years at UCLA were filled with highs and lows. She excelled at both track and field and basketball, for which she earned a scholarship. But during that time, Joyner-Kersee was also diagnosed with asthma and hid the news from her coaches until she realized it was a disease that could be controlled. Her mother&rsquo;s sudden death from meningitis during her freshman year was devastating&mdash;but motivated her to keep striving to honor her mother&rsquo;s memory.</p> <p>Having competed in four Olympic Games, Joyner-Kersee now dedicates her time to helping underprivileged youth in her town. &ldquo;It&rsquo;s so important that the young people in the community see me here and that we have a dialogue,&rdquo; she says. &ldquo;I want them to know that when you work hard in life and you have a dream, there are infinite possibilities.&rdquo;</p> <p>In 1988, she launched the Jackie Joyner-Kersee Foundation, which provides education, sports, and other programs for youth in the East St. Louis area. Her organization&rsquo;s greatest accomplishment was the completion of a much-needed community center on 36 acres of land in 2000. More than a decade later, it remains a hub of activity. &ldquo;For me, it was a dream come true,&rdquo; she says.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Jackie Joyner-Kersee never forgets where she came from. The Olympic track star is committed to making life better for kids.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_Kersee.jpg" type="image/jpeg; length=35298">sep14_NC_Kersee.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_Kersee_0.jpg?1410796219" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/news-and-commentary/feature/article/2013/10/how-give-smarter">How to Give Smarter</a> </div> <div class="field-item even"> <a href="/for-brokers/standouts/article/2014/01/pillar-community-strength">Pillar of Community Strength</a> </div> <div class="field-item odd"> <a href="/first-person/powerofr/article/2014/01/your-impact-community-development">Your Impact: Community Development</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Feature Mon, 08 Sep 2014 19:42:50 +0000 mwhite 17173 at http://realtormag.realtor.org On the Other Side of Adversity http://realtormag.realtor.org/news-and-commentary/feature/article/2014/09/other-side-adversity <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Mark Kelly always assumed his career was riskier than his wife’s. Today, he and Gabrielle Giffords are triumphing in the face of the unthinkable. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/erica-christoffer">Erica Christoffer</a> </div> </div> </div> <!--paging_filter--><p><em>No one knows better than Capt. Mark Kelly and his wife Gabrielle Giffords, the former Arizona congresswoman who was critically injured in a shooting spree three and a half years ago, about how life can change on a dime. In an e-mail interview with REALTOR&reg; Magazine, Kelly, a retired astronaut and naval aviator, discussed how he and Giffords have weathered their personal crisis and the role of risk in all of our lives.</em></p> <p><strong>How did your professional training and experiences help prepare you for the challenges you and your wife, Gabrielle Giffords, faced in her darkest hour?</strong></p> <blockquote> <p><a href="http://www.realtor.org/educsess.nsf/PagesLUNew/14convgensess" target="_blank">Saturday, Nov. 8, at 4 p.m.</a><br /> Mark Kelly is the keynote speaker at the General Session.</p> </blockquote> <p>Before January 8, 2011, the day Gabby was shot, I never considered that she was the one with the risky career. But as it turned out, she would be the one to nearly lose her life serving our country. I think some of my experiences and training with NASA and in the Navy helped me make some decisions about Gabby&rsquo;s treatment early on, when she couldn&rsquo;t make those decisions for herself. When you fly the space shuttle or a fighter in combat, things happen very fast, so you learn to evaluate the circumstances very quickly. It is something learned through experience.</p> <p><strong>Spaceflight is a risky endeavor. How do you decide what risks are worth taking in your life and career?</strong></p> <p>For me, it was a risk-versus-reward calculation in each of my four space flights. And the reward wasn&rsquo;t only what it meant to me personally, but also to NASA, our nation, and the human race. I think acceptable risk, however, is such a personal decision. Most of us make these kinds of decisions on a weekly basis. I&rsquo;ve always thought that taking risk is a good thing&mdash;you just have to be careful.</p> <p><strong>The tragic shooting pushed both of you into the spotlight. What lessons have you learned from all that public exposure?</strong></p> <p>Things can change for any of us very quickly. Your whole life could be turned upside-down in an instant. Over the last three and a half years, I&rsquo;ve met many people who share their own life-changing moments&mdash;a car accident, a stroke, a heart attack. What I&rsquo;ve learned is careers and the spotlight come and go, but family members who are close to you matter more than anything. How well you balance your work and your family is what&rsquo;s really important.</p> <p><strong>How did you and Gabby survive and thrive as a couple amid extreme adversity?</strong></p> <p>Even when really bad things happen, there are some good things that come out of it. For Gabby and me, we now get to spend basically each and every day together, and we still get to serve our communities, just in a different way than before. Our bond and love have grown deeper since Gabby&rsquo;s injury. And when things look the bleakest, you need to have the attitude that they can only get better.</p> <p><strong>What personal qualities have contributed most to your success?</strong></p> <p>Practice, preparation, and hard work&mdash;and then not worrying too much about how things will turn out. There is a lot that we can control, and then there is a lot that we can&rsquo;t. You don&rsquo;t need to worry too much about those things.</p> <p><strong>Being part of a power couple where both you and your wife have high-profile careers, how do you support one another?</strong></p> <p>Gabby and I have always supported each other in our careers as public servants. When I was a NASA astronaut, Gabby was always my biggest supporter. And when she was in the Arizona state senate, and then in Congress, I was always right there behind her. We both have always put a lot into our careers and worked hard. But we have always tried to remind each other that it&rsquo;s the family and friends who are most important.</p> <p><strong>Many real estate pros have reinvented their business over the last five years. How were you able to reinvent yourself throughout your career&mdash;first in the Navy, then with NASA, and today as a speaker and author?</strong></p> <p>I&rsquo;ve been fortunate to take on different opportunities and challenges throughout my career in the Navy, at NASA, and even after leaving the government. For me, drive and persistence have always been the key to success. When I was in flight school, I really struggled at first. But never giving up, no matter how bad things seemed to be, is the only thing that worked for me. I suspect many REALTORS&reg; struggle as they try to build a small business. They need to know that there is no substitute for your own internal drive and determination. Persistence can overcome anything.</p> <p><strong>What do you and your wife love most about your house? Did you use a REALTOR&reg; to buy it?</strong></p> <p>The house we found here in Tucson was just perfect for Gabby. Everything fit, including her old Vespa scooter with the sidecar that now sits in the living room&mdash;yes, in the living room.&nbsp;I like the location near the University of Arizona. [The REALTOR&reg;] was superb at her job. She knew what was right for us, and we didn&rsquo;t even know her that well.</p> <p><strong>You spent a total of 54 days in space during four space shuttle missions, including serving as commander of Endeavour&rsquo;s last flight. What was your most memorable moment in space?</strong></p> <p>Several events stick out: Laying on my back on the launch pad the second before those solid rocket boosters ignite is a feeling you don&rsquo;t forget. The next second, as 7 million pounds of thrust smacks you in the back, is high on the list, too. The first time I saw the Earth from space was at about Mach 15 going uphill. I peeked over my right shoulder for just a second to see this big blue marble just floating in the blackness. Then there is seeing the International Space Station up close for the first time. It&rsquo;s unforgettable! I also won&rsquo;t ever forget every time I suited up my crew members and sent them out the hatch into the blackness of space. You really hope that you didn&rsquo;t leave out any steps in the checklist, because the vacuum of space is a very unforgiving environment. And then there&rsquo;s coming home to Gabby and my kids. That is the best.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Mark Kelly always assumed his career was riskier than his wife&rsquo;s. Today, he and Gabrielle Giffords are triumphing in the face of the unthinkable.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_Kelly.jpg" type="image/jpeg; length=42595">sep14_NC_Kelly.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_Kelly_0.jpg?1410802841" /> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Feature Mon, 08 Sep 2014 19:28:28 +0000 mwhite 17170 at http://realtormag.realtor.org One Meal at a Time http://realtormag.realtor.org/news-and-commentary/feature/article/2014/09/one-meal-time <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Focusing on culinary revitalization and philanthropy, John Besh helped bring New Orleans back to life. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/erica-christoffer">Erica Christoffer</a> </div> </div> </div> <!--paging_filter--><p>After Hurricane Katrina hit New Orleans in 2005, restaurant maverick and chef John Besh had his doubts about the city&rsquo;s revival. Slowly but surely, the damage and suffering receded, and a commercial and cultural revitalization is now in full swing. Today the city has 500 more restaurants than before the storm, and six are owned by Besh. He is proud of the role he&rsquo;s played in the turnaround, which extends far beyond his entrepreneurial successes.</p> <blockquote> <p><a href="http://www.realtor.org/educsess.nsf/PagesLUNew/14ConfEESMon900" target="_blank">Monday, Nov. 10, at 9 <span>a.m</span>.</a><br /> <span>Besh</span> will talk about his culinary ventures and commitment to New Orleans&rsquo; turnaround.</p> </blockquote> <p>&ldquo;It&rsquo;s not often when an inner city&mdash;and so many of our inner cites are struggling&mdash;has been able to right some of the wrongs of the past,&rdquo; Besh says. &ldquo;You have people moving here with the intention of making a difference, and in the business community there&rsquo;s a sense of stewardship, whether it&rsquo;s philanthropic in nature or about civic involvement.&rdquo;</p> <p>Besh established the John Besh Foundation in 2011. The foundation offers small loans to local farmers through a program called Milk Money. The loans&mdash;which range from $500 to $20,000&mdash;provide financial support while he and other volunteers help the farmers develop and market a business strategy. What&rsquo;s more, his Chefs Move! program awards education scholarships and mentorship opportunities to minority youth from the Greater New Orleans area.</p> <p>Community involvement goes hand-in-hand with business, says Besh, who volunteers at his sons&rsquo; schools and sits on boards where he believes he can make a difference&mdash;such as Audubon Louisiana, which is working to protect wetlands. &ldquo;People will see that we&rsquo;re not only trying to serve wonderful food or make a profit,&rdquo; Besh says, &ldquo;but we want to leave New Orleans in a much better place.&rdquo;</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Focusing on culinary revitalization and philanthropy, John Besh helped bring New Orleans back to life.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_Besh.jpg" type="image/jpeg; length=41577">sep14_NC_Besh.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_Besh_0.jpg?1410796688" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_LP_NC_Besh.jpg?1410796703" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/news-and-commentary/feature/article/2006/08/hurricane-katrina-one-year-later">Hurricane Katrina: One Year Later</a> </div> <div class="field-item even"> <a href="/for-brokers/standouts/article/2014/01/pillar-community-strength">Pillar of Community Strength</a> </div> <div class="field-item odd"> <a href="/news-and-commentary/feature/article/2014/03/after-storm">After the Storm</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Feature Mon, 08 Sep 2014 19:38:45 +0000 mwhite 17172 at http://realtormag.realtor.org Set It and They Won’t Forget It http://realtormag.realtor.org/technology/cool-tools/article/2014/09/set-it-and-they-won-t-forget-it <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> This app will keep your services top of mind while also helping new home owners stay on top of maintenance chores. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/meg-white">Meg White</a> </div> </div> </div> <!--paging_filter--><p><img alt="" src="/sites/realtormag.realtor.org/files/rmo_files/images/2014_sep/sep14_CT_app.jpg" style="width: 200px; height: 419px; margin: 3px; float: right;" />What better way to help clients protect their investment (and remember your great service) than branded home maintenance reminders? HomeKeepr allows you to upload your contact information and a list of your trusted vendors. Then, your clients can download a free, personalized app that will help them remember all those little tasks that can fall by the wayside long after the excitement of closing has passed. Clients answer 15 questions about their home, such as what kind of air conditioning the home has and the climate the home is situated in, to help the app determine what kind of reminders they&rsquo;ll need. Users can also call or e-mail you right from the app. HomeKeepr includes a referral function, making it simple for past clients to pass along your contact information to future customers. <em>Starts at $9.99 per month. HomeKeepr, New York [<a href="http://agents.homekeepr.com" target="_blank">agents.homekeepr.com</a>]</em></p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>This app will keep your services top of mind while also helping new home owners stay on top of maintenance chores.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/cool_tools_green.jpg" type="image/jpeg; length=36328">cool_tools_green.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/cool_tools_green_0.jpg?1410465994" /> </div> </div> </div> <div class="field field-type-filefield field-field-lp-mainstage-image"> <div class="field-label">Landing Page Mainstage Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_lp_mainstage_image" width="830" height="230" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/LP_cool_tools_green_0.jpg?1410466007" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/sales-and-marketing/feature/article/2011/03/relationship-management-7-ways-keep-touch-past-clients">Relationship Management: 7 Ways to Keep In Touch With Past Clients</a> </div> <div class="field-item even"> <a href="/daily-news/2012/01/19/don-t-lag-winter-home-maintenance">Don’t Lag on Winter Home Maintenance </a> </div> <div class="field-item odd"> <a href="/daily-news/2013/10/07/home-maintenance-checklist-for-first-year">Home Maintenance Checklist for the First Year</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Cool Tools Mon, 08 Sep 2014 21:21:03 +0000 mwhite 17178 at http://realtormag.realtor.org Stirring the Dreams of a Community http://realtormag.realtor.org/news-and-commentary/feature/article/2014/09/stirring-dreams-community <div class="field field-type-text field-field-deck"> <div class="field-label">Deck:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Candy Chang’s public art projects solicit community interaction and commentary on civic issues. She has advice for real estate pros who want to influence how public spaces develop. </div> </div> </div> <div class="field field-type-text field-field-archive-item"> <div class="field-label">Archive:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <div class="field field-type-text field-field-features-checkbox"> <div class="field-label">Add to Features Package for the Month:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> off </div> </div> </div> <fieldset class="fieldgroup group-mag-pub-date"><div class="field field-type-date field-field-pub-date"> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wednesday, September 17, 2014</span> </div> </div> </div> </fieldset> <div class="field field-type-nodereference field-field-op-author"> <div class="field-label">Author(s):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/author/erica-christoffer">Erica Christoffer</a> </div> </div> </div> <!--paging_filter--><p>Public art can transform a town square or any community space, especially when the art tackles high-priority community issues, says Candy Chang, a New Orleans&ndash;based artist who has worked in urban planning, architecture, and graphic design. Much of Chang&rsquo;s work offers an interactive experience or enables commentary in public spaces. She has addressed such civic matters as tenants&rsquo; rights and urban development, including food deserts in neglected neighborhoods. Her 2010 &ldquo;I Wish This Was&rdquo; project gave New Orleans residents the chance to use fill-in-the-blank stickers and place them on vacant storefronts. Messages read: I wish this was a home, a community garden, a safe place for my kids to play, a bike shop, a grocery. &ldquo;Our public spaces have so much potential to nourish our well-being, not just as residents but as humans trying to make sense of our lives,&rdquo; Chang says.</p> <blockquote> <p><a href="http://www.realtor.org/educsess.nsf/PagesLUNew/14ConfEESSat11Chang" target="_blank">Saturday, Nov. 8, at 11 <span>a.m</span>.</a><br /> Chang will discuss her artistic career and the importance of revitalizing public space.</p> </blockquote> <p>She is best known for her &ldquo;Before I Die&rdquo; walls, which have fostered intimate dialogue within communities around the world. The idea sprang as she grieved the loss of a close friend in 2011. After a long period of depression, eventually she felt gratitude for the time they had together, and Chang says she became more proactive about the things that mattered to her most.</p> <p>The project developed when she received permission from the city to write &ldquo;Before I die I want to ____&rdquo; in chalkboard paint on the side of an abandoned house in her neighborhood. Chang left blank spaces and sticks of chalk for others to fill in their own responses. Before long, the wall was filled with the hopes, dreams, and fears of her neighbors. &ldquo;I never expected it to go beyond this, but word spread and I received hundreds of messages from people who wanted to create a wall with their community,&rdquo; says Chang, who published a book last year chronicling the evolution of the project. To date, 500 &ldquo;Before I Die&rdquo; walls have been created in 70 countries.</p> <p>Even when done privately, writing down your dreams is the first step to turning abstract thoughts into something concrete, says Chang. It&rsquo;s a practice real estate pros can use to help them figure out next steps on the way to bettering their business, their communities, and their personal lives. &ldquo;I&rsquo;m a big list maker. It helps me capture moments of clarity and sets me back on course when I&rsquo;m distracted,&rdquo; Chang says.</p> <p>Real estate professionals have a lot of influence in how a community evolves, Chang says. If you&rsquo;re interested in helping to create parks, outdoor gathering spaces, gardens, or public art projects that are meaningful and cared for by the community, Chang says, it&rsquo;s important to be transparent in communicating ideas and sensitive to residents&rsquo; hopes and concerns. You can also help raise neighborhood awareness of the project and invite residents to be part of the development process, she says.</p> <div class="field field-type-text field-field-show-author-info"> <div class="field-label">Show Author Info?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Show Author Info? </div> </div> </div> <div class="field field-type-text field-field-teaser"> <div class="field-label">Teaser:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <!--paging_filter--><p>Candy Chang&rsquo;s public art projects solicit community interaction and commentary on civic issues. She has advice for real estate pros who want to influence how public spaces develop.</p> </div> </div> </div> <div class="field field-type-filefield field-field-main-image"> <div class="field-label">Main Image:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-image-jpeg" alt="image/jpeg icon" src="http://realtormag.realtor.org/sites/all/modules/filefield/icons/image-x-generic.png" /><a href="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_Chang.jpg" type="image/jpeg; length=42698">sep14_NC_Chang.jpg</a></div> </div> </div> </div> <div class="field field-type-filefield field-field-top3-lp-image"> <div class="field-label">Top 3 Article on Landing Page:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <img class="imagefield imagefield-field_top3_lp_image" width="149" height="70" alt="" src="http://realtormag.realtor.org/sites/realtormag.realtor.org/files/sep14_NC_Chang_0.jpg?1410804311" /> </div> </div> </div> <div class="field field-type-nodereference field-field-related-content"> <div class="field-label">Related Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="/first-person/street-cred/article/2014/04/ripple-effect-community-involvement">The Ripple Effect of Community Involvement</a> </div> <div class="field-item even"> <a href="/daily-news/2013/06/14/5-cities-most-parks-resident">5 Cities With the Most Parks Per Resident</a> </div> <div class="field-item odd"> <a href="/daily-news/2013/10/11/neighborhoods-more-walkable-more-desirable">Neighborhoods: More Walkable, More Desirable</a> </div> <div class="field-item even"> <a href="/daily-news/2014/01/13/boomers-demand-shifts-change-real-estate">Boomers&#039; Demand Shifts to Change Real Estate</a> </div> </div> </div> <div class="field field-type-number-integer field-field-mainstage-image-display2"> <div class="field-label">Mainstage Image Display on Content:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No, don't disable the "Main" image on this article </div> </div> </div> Feature Mon, 08 Sep 2014 19:33:17 +0000 mwhite 17171 at http://realtormag.realtor.org